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- Tasks: Support daily kitchen operations and lead a motivated team to ensure customer satisfaction.
- Company: Join Pret a Manger, a beloved fast-casual restaurant chain known for fresh ingredients and great service.
- Benefits: Enjoy free meals, a 15% quarterly bonus, and 33 days of holiday.
- Why this job: Gain valuable skills, career growth opportunities, and be part of a positive, inclusive work culture.
- Qualifications: Previous retail management experience and a passion for food and customer service are essential.
- Other info: Be part of a company that supports sustainability and gives back to the community.
The predicted salary is between 30000 - 42000 £ per year.
Join Our Team as a Kitchen Assistant Manager at Pret a Manger! We are looking for enthusiastic Kitchen Assistant Managers who will guarantee the smooth running of the back of house operations and our wonderful customers’ and teams’ happiness!
Overview: Our Assistant Managers support the General Manager in upholding exceptional standards, boosting sales, and ensuring the delivery of delightful products to our customers daily. Additionally, you'll have the opportunity to gain valuable skills and knowledge through our Training Academy, paving the way for advancement and future opportunities.
Key responsibilities:
- Support the General Manager in overseeing daily operations to ensure smooth functioning of the store.
- Assist in leading and motivating the team to uphold Pret's high standards of customer service and food quality.
- Help maintain a positive and inclusive work environment by fostering teamwork and camaraderie among team members.
- Lead by example in delivering exceptional customer experiences and resolving any customer concerns or issues promptly.
- Assist in training and developing team members to enhance their skills and capabilities, contributing to their professional growth within the company.
- Collaborate with front-of-house teams, to optimize efficiency and productivity in serving customers.
- Uphold health and safety standards, ensuring compliance with all relevant regulations and procedures to maintain a safe working environment for both team members and customers.
- Assist in inventory management and stock control activities, including stock ordering, stock takes, and minimizing wastage.
If you have previous retail management experience and a passion for food and customer service, apply now!
We offer:
- 15% quarterly bonus
- Free meals while you’re working
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- 33 days of holidays
- Free shoes
- Length of service reward.
- Legendary Pret parties
- Outstanding training and development (our CEO, Pano, joined Pret as an Assistant Manager 20 years ago and there are so many more stories of amazing careers at Pret)
- Grow with us and earn professional qualifications: we offer Apprenticeships Level 4 and beyond
- Use of our internal ‘Opportunity Network’ to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
About us: Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we're dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day and anything we don’t sell goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It's (partly) what we think makes Pret special.
If you're ready to take the next step in your career and lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the Pret a Manger family and make a difference in the lives of our customers and team members alike.
Assistant Manager (Kitchen) - London employer: Pret
Contact Detail:
Pret Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Kitchen) - London
✨Tip Number 1
Familiarise yourself with Pret a Manger's values and mission. Understanding their commitment to quality, sustainability, and customer service will help you align your responses during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Highlight your previous experience in retail management, especially any roles where you led a team or improved operational efficiency. Be ready to share specific examples of how you motivated your team and enhanced customer satisfaction.
✨Tip Number 3
Prepare to discuss your approach to training and developing team members. Pret values growth and development, so showcasing your ability to mentor others will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Pret a Manger if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Assistant Manager (Kitchen) - London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Assistant Manager (Kitchen) position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, customer service, and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet the role's demands.
Write a Strong Cover Letter: In your cover letter, express your passion for food and customer service. Mention specific examples of how you've successfully led teams or improved operations in previous roles. Make sure to convey your enthusiasm for joining Pret a Manger.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Pret
✨Show Your Passion for Food and Service
Make sure to express your enthusiasm for food and customer service during the interview. Pret a Manger values candidates who are genuinely passionate about providing delightful experiences, so share any relevant experiences that highlight your love for the industry.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed teams in the past, focusing on how you fostered teamwork and maintained high standards.
✨Understand the Company Culture
Familiarise yourself with Pret a Manger's values and mission. During the interview, reference how your personal values align with theirs, especially regarding sustainability and community involvement, as these are key aspects of their brand.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of specific scenarios where you resolved customer issues or improved team performance, and be ready to discuss these in detail.
