At a Glance
- Tasks: Drive business performance and enhance customer experiences in our shops.
- Company: Join a vibrant team passionate about food and service.
- Benefits: Earn £35,500 - £40,000 plus bonuses, free food, and discounts.
- Other info: Dynamic environment with opportunities for progression.
- Why this job: Grow your career with training and professional qualifications.
- Qualifications: Retail management experience and a love for food and service.
The predicted salary is between 40000 - 40000 £ per year.
Overview
We are looking for enthusiastic General Managers who will drive the business, embed change and improve our shops’ performance.
General Managers are key in implementing standards, maximising sales, recruiting and delivering customer and team experiences every day.
You will also gain skills and knowledge that can lead to progression, supported by our Training Academy.
If you have previous retail management experience and a passion for food and customer service, apply now!
Responsibilities
- Drive business performance and embed change across shops.
- Implement high standards, maximise sales, recruit and deliver excellent customer and team experiences daily.
- Support training and development through the Training Academy.
Qualifications
- Previous retail management experience.
- Passion for food and customer service.
Benefits
- 20% quarterly bonus
- Free food when you’re working and a great discount when you’re not
- Grow with us and earn professional qualifications: Apprenticeships Level 4 and beyond
- Private Healthcare
All pay rates quoted are based on London and other expensive cities. Pay rates vary across the UK.
If you would like to know more about the role and all our benefits, please visit https://www. pretjobs. co. uk/team-pret-roles/manager
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Royal Tunbridge Wells
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like PRET Tunbridge Wells, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like PRET Tunbridge Wells!
We think you need these skills to ace General Manager in Royal Tunbridge Wells
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at PRET Tunbridge Wells, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at PRET Tunbridge Wells and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show PRET Tunbridge Wells that you’re ready to jump in and contribute right away!
How to prepare for a job interview at PRET Tunbridge Wells
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
