At a Glance
- Tasks: Lead a team in preparing delicious food while ensuring high standards and a clean kitchen.
- Company: Join Pret a Manger, a vibrant company with a focus on kindness and community.
- Benefits: Earn £15.35 per hour, enjoy free food, flexible hours, and 28 days annual leave.
- Other info: Opportunities for growth, diversity, and making a difference in the community.
- Why this job: Make a real impact by leading a passionate team and spreading joy every day.
- Qualifications: Experience in team leadership and a passion for exceptional customer service.
The predicted salary is between 30000 - 40000 £ per year.
This role is located in Unit F8, McArthur Glen Designer Outlet, York YO19 4TA GBR.
As a Kitchen Leader at Pret a Manger, you’ll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You’ll act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you’ll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you’ll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.
About you:
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- Experience needed: You lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
We offer:
- Hourly rate is £15.35 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3‑5am.
- 28 days annual leave (pro‑rata if you're part‑time).
- Pension scheme.
- Life Assurance at 3x annual salary & virtual GP.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership (giving you 50% off food and up to 5 free Barista‑made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours, means you have the time to do what’s important to you.
- Comfy free shoes to wear on shift.
We also offer:
- Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game—you’re good to grow with us. Including fully funded professional qualifications—apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety: Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose: We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Kitchen Leader - York, Designer Outlet Village employer: Pret A Manger
At Pret a Manger, we pride ourselves on being an exceptional employer, offering a vibrant work culture where kindness, honesty, and passion for customer service are at the forefront. As a Kitchen Leader in the bustling Designer Outlet Village in York, you'll enjoy competitive pay, flexible working hours, and numerous growth opportunities, including fully funded professional qualifications. With a strong commitment to diversity and community impact, you'll be part of a team that not only values your contributions but also supports your personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Leader - York, Designer Outlet Village
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret a Manger's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Kitchen Leader, especially your leadership skills and passion for customer service.
✨Tip Number 3
Show your enthusiasm! During the interview, let your passion for food and customer service shine through. Share specific examples of how you've spread joy in previous roles, as this aligns perfectly with Pret's values.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Kitchen Leader - York, Designer Outlet Village
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for food and customer service shine through. We want to see that you genuinely care about creating a great experience for our customers!
Be Authentic:Don’t be afraid to show your true self in your application. We value kindness and honesty, so share your personal experiences and what makes you unique. It helps us get to know the real you!
Highlight Your Leadership Skills:As a Kitchen Leader, you'll be inspiring your team. Make sure to mention any previous leadership roles or experiences where you've motivated others. We love seeing how you can drive performance and keep spirits high!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people quickly. We can’t wait to hear from you!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you understand Pret a Manger's values and what it means to be a Kitchen Leader. Familiarise yourself with their menu and the importance of quality food preparation. This will show your passion for the role and help you connect with the interviewers.
✨Show Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved issues in a fast-paced environment. Highlight how you inspire others and maintain high standards, as this is crucial for the Kitchen Leader position.
✨Emphasise Customer Service
Since exceptional customer service is key at Pret, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your commitment to spreading joy and creating a positive experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how they measure success in the kitchen. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
