At a Glance
- Tasks: Bring joy to customers while preparing delicious food in a fast-paced environment.
- Company: Join Pret, a vibrant community of passionate food lovers across 750+ shops worldwide.
- Benefits: Earn £14.05 per hour, enjoy free food, flexible hours, and great discounts.
- Other info: Opportunities for growth, diversity, and making a difference in the community.
- Why this job: Make a real impact with your kindness and passion for exceptional customer service.
- Qualifications: No experience needed; just bring your authentic self and a positive attitude.
Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.
- Team Member – Full time 35 hours per week
- Unit G4-6, West One Shopping Centre, London W1K 5JN GBR
- Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths.
And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What We’re Looking For
We’re looking for passionate team players to bring joy to our customers every day.
As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen.
Expect variety and pace – driven by passion for our products, customers & teams.
About You
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best‑in‑class training.
- We offer
- Hourly rate is £14.05 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro‑rata if you’re part‑time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while you’re working
- And when you’re not, you’ll have our Club Pret Membership (giving you 50% off food and 5 free Barista‑made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours, means you have the time to do what’s important to you
- Comfy free shoes to wear on shift
- We also offer
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game.
Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety – Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose – We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
- The interview journey
- Every interview process at Pret begins with the same two stages. Initial phone screening and 60‑minute shop‑based interview with the General Manager and the team.
- Everyone is welcome at Pret.
We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.
Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
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