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For Companies At a Glance
- Tasks: Bring joy to customers by preparing delicious food and serving with a smile.
- Company: Join Pret, a vibrant team making a difference in over 750 shops worldwide.
- Benefits: Earn £14/hour, enjoy free food, flexible hours, and great perks like discounts.
- Other info: Diversity is celebrated here; everyone is welcome at Pret!
- Why this job: Be part of a fast-paced environment where you can grow and learn every day.
- Qualifications: No experience needed; just bring your passion for customer service!
The predicted salary is between 28000 - 30000 £ per year.
Full time 35 hours per week
Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
This role is located in Stocker Road, Exeter EX4 4SZ GBR.
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we’re looking for
We’re looking for passionate team players to bring joy to our customers every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer
- Hourly rate is £14.00 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if you're part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while you’re working
- Club Pret Membership (giving you 50% off food and 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours
- Comfy free shoes to wear on shift
We also offer
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - Exeter University employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Exeter University
✨Tip Number 1
Get to know Pret! Familiarise yourself with our values and what we stand for. When you show genuine enthusiasm for our mission during interviews, it’ll really set you apart from the crowd.
✨Tip Number 2
Practice your customer service skills! Even if you don’t have experience, think of ways you can demonstrate kindness and warmth in your interactions. Role-play with friends or family to get comfortable.
✨Tip Number 3
Be ready to share your passion! During the interview, talk about what excites you about working at Pret and how you can contribute to spreading joy to our customers. Authenticity goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing perks right there.
We think you need these skills to ace Team Member - Exeter University
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your unique qualities.
Tailor Your Application: Make sure to customise your application to reflect how you align with our values at Pret. Highlight any experiences or skills that demonstrate your kindness, honesty, and generosity – we love those traits!
Keep It Simple: While we appreciate creativity, keep your application clear and concise. Use straightforward language and focus on what makes you a great fit for the Team Member role. Remember, we’re looking for genuine warmth!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to read it!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, take some time to learn about Pret and its values. Familiarise yourself with their commitment to exceptional customer service and community impact. This will help you connect your own experiences and passion to what they stand for.
✨Show Your Personality
Pret is all about genuine warmth and kindness, so let your authentic self shine through during the interview. Share personal stories that highlight your ability to spread joy and work as part of a team. Remember, they want to see the real you!
✨Prepare for Practical Scenarios
Since the interview includes a shop-based component, think about how you would handle various customer service situations. Practice responses to common scenarios, like dealing with a difficult customer or making a quick decision under pressure. This will show your readiness for the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about opportunities for growth, team dynamics, or how they celebrate success. This shows your interest in the role and helps you gauge if Pret is the right fit for you.