At a Glance
- Tasks: Join our team to prepare delicious food and deliver amazing customer service.
- Company: Pret a Manger, a beloved fast-casual restaurant chain.
- Benefits: Earn £12.26 to £13.51 per hour, plus free meals and flexible shifts.
- Other info: Great career growth opportunities with outstanding training and development.
- Why this job: Be part of a fun team and create memorable moments every day.
- Qualifications: No experience needed, just bring your enthusiasm and team spirit.
Job Description
Team Member
Full time 35 hours per week
Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.
Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board!
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we're looking for
We're looking for passionate team players to bring joy to our customers every day. As a Team Member, you'll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace - driven by passion for our products, customers & teams!
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer
- Hourly rate is £13.51 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if you're part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while you're working
- And when you're not, you'll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours, means you have the time to do what's important to you
- Comfy free shoes to wear on shift
We also offer
- Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!
- Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
- Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team
- Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process - your experience matters to us.
We'd love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - Edinburgh, Lothian Road employer: Pret A Manger
At Pret a Manger, located in the vibrant heart of Edinburgh, we pride ourselves on being an exceptional employer that values passion and teamwork. With flexible shifts, free meals, and a commitment to employee growth through outstanding training and internal promotions, we create a dynamic work culture where every team member can thrive. Join us to enjoy unique benefits like our Club Pret Membership and a supportive environment that celebrates your contributions while you serve delicious food and drinks to our beloved customers.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Edinburgh, Lothian Road
✨Tip Number 1
Get to know the company! Before your interview, check out Pret a Manger's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some examples where you've worked well in a team or helped someone out. Being able to share these stories will make you stand out.
✨Tip Number 3
Dress the part! Even though Pret is a casual environment, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the team.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, you'll find all the latest job openings and updates directly from Pret a Manger.
We think you need these skills to ace Team Member - Edinburgh, Lothian Road
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion shine through! We love seeing candidates who are excited about joining our team and bringing their energy to Pret. A little enthusiasm goes a long way!
Tailor Your Application:Make sure to customise your application for the role at Pret. Highlight any relevant skills or experiences, even if they’re not directly related to food service. We appreciate unique backgrounds and perspectives!
Keep It Clear and Concise:We want to get to know you, but keep your application straightforward. Use clear language and avoid jargon. A well-structured application makes it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Pret A Manger
✨Show Your Enthusiasm
Pret a Manger is all about passion and team spirit, so make sure to express your enthusiasm during the interview. Share why you love working in a fast-paced environment and how you enjoy being part of a team. This will resonate well with the interviewers!
✨Know the Company Values
Familiarise yourself with Pret's commitment to quality, sustainability, and customer experience. Mention specific examples of how these values align with your own beliefs or experiences. This shows that you’ve done your homework and are genuinely interested in being part of their mission.
✨Prepare for Common Questions
Think about common interview questions like 'How do you handle stress?' or 'Can you give an example of teamwork?' Prepare your answers with real-life examples that highlight your ability to thrive in a busy environment and work well with others.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This not only shows your interest but also helps you gauge if this is the right fit for you.
