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For Companies At a Glance
- Tasks: Bring joy to customers by preparing delicious food and serving exceptional coffee.
- Company: Join Pret, a vibrant team making a difference in over 750 shops worldwide.
- Benefits: Earn £14.05 per hour, enjoy free food, flexible hours, and great perks.
- Other info: Diverse environment with training, community impact, and fun rewards.
- Why this job: Start your career with amazing growth opportunities and a supportive team culture.
- Qualifications: No experience needed; just bring your passion for customer service!
The predicted salary is between 29000 - 31000 £ per year.
Full time 35 hours per week
Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
This role is located in 49 Eastcastle Street, London, London W1W 8DZ GBR.
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we’re looking for
- We’re looking for passionate team players to bring joy to our customers every day.
- As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer
- Hourly rate is £14.05 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro-rata if you're part-time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours, means you have the time to do what’s important to you.
- Comfy free shoes to wear on shift.
We also offer
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - Eastcastle Street employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Eastcastle Street
✨Tip Number 1
Get to know Pret! Familiarise yourself with our values and what makes us tick. When you walk into that interview, show your passion for our mission and how you can contribute to spreading joy every day.
✨Tip Number 2
Practice makes perfect! Before your shop-based interview, try role-playing common customer service scenarios with a friend. This will help you feel more confident when it comes to showcasing your skills in real-time.
✨Tip Number 3
Be yourself! We want to see the real you during the interview. Bring your authentic self and let your personality shine through. Remember, kindness and warmth are key traits we value at Pret.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing perks right there.
We think you need these skills to ace Team Member - Eastcastle Street
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your unique qualities.
Tailor Your Application: Make sure to highlight your relevant skills and experiences that align with what we’re looking for. Mention any past roles or activities where you’ve spread joy or worked in a team – it’ll make your application stand out!
Keep It Simple: While we love creativity, keep your application clear and concise. Use straightforward language and avoid jargon. We want to understand your story without getting lost in complicated phrases!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, take some time to learn about Pret's values and mission. Familiarise yourself with their commitment to exceptional customer service and community impact. This will help you connect your personal values with theirs during the conversation.
✨Show Your Passion
During the interview, let your enthusiasm shine through! Share specific examples of how you've spread joy or provided excellent service in previous roles, even if they were informal. Pret loves passionate team players, so don’t hold back on showing your excitement for the role.
✨Be Yourself
Pret values authenticity, so be genuine in your responses. Don’t try to fit into a mould; instead, share your true self and what makes you unique. This will help you stand out and show that you’re a great cultural fit for the team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, growth opportunities, or how Pret supports its employees. This shows your interest in the role and helps you gauge if it’s the right fit for you.