At a Glance
- Tasks: Bring joy to customers by preparing delicious food and serving exceptional coffee.
- Company: Join Pret, a vibrant team making a difference in over 750 shops worldwide.
- Benefits: Earn £14/hour, enjoy free food, flexible hours, and great perks like discounts.
- Other info: Diversity is celebrated here; everyone is welcome at Pret!
- Why this job: Be part of a fast-paced environment with real opportunities for growth and learning.
- Qualifications: No experience needed; just bring your passion and authentic self!
The predicted salary is between 28000 - 35000 € per year.
Full time 35 hours per week
Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
This role is located in Phoenix House, 1-3 Newhall Street, Birmingham B3 3NH GBR.
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams started on the shop floor.
What we’re looking for
- We’re looking for passionate team players to bring joy to our customers every day.
- As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer
- Hourly rate is £14.00 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro-rata if you're part-time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours, means you have the time to do what’s important to you.
- Comfy free shoes to wear on shift.
We also offer
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and a 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - Birmingham, Newhall Street employer: Pret A Manger
At Pret, we pride ourselves on being an exceptional employer, offering a vibrant work culture where passionate individuals can thrive. Located in the heart of Birmingham, our team members enjoy competitive pay, flexible hours, and a wealth of growth opportunities, including fully funded professional qualifications. With a strong commitment to community and diversity, we ensure that every employee feels valued and empowered to make a difference while enjoying perks like free food and drinks during shifts.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Birmingham, Newhall Street
✨Tip Number 1
Get to know Pret! Familiarise yourself with our values and what we stand for. When you show genuine passion for our mission during interviews, it’ll really set you apart from the crowd.
✨Tip Number 2
Practice your customer service skills! Even if you don’t have experience, think about how you can bring joy to customers. Share examples of how you’ve made someone’s day better, even in small ways.
✨Tip Number 3
Be yourself! We want to see your authentic self shine through. Don’t be afraid to show your personality and warmth during the interview – it’s all about connecting with us and showing you’re a team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing perks right there.
We think you need these skills to ace Team Member - Birmingham, Newhall Street
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your unique qualities.
Tailor Your Application:Make sure to customise your application to reflect how you align with our values at Pret. Highlight any experiences or skills that demonstrate your kindness, honesty, and ability to spread joy!
Keep It Simple:Don’t overcomplicate things! Keep your application clear and concise. Focus on what makes you a great fit for the Team Member role and why you’re excited about joining us at Pret.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, take some time to research Pret and its values. Understand their commitment to customer service and community impact. This will help you connect your own experiences and passion for food and service to what they stand for.
✨Show Your Personality
Pret is all about genuine warmth and kindness. Be yourself during the interview! Share personal stories that highlight your ability to spread joy and provide exceptional customer service. They want to see the real you!
✨Prepare for Practical Scenarios
Since the interview includes a shop-based component, think about how you would handle various customer interactions or kitchen tasks. Practising these scenarios can help you feel more confident and ready to impress the General Manager and team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, growth opportunities, or how they celebrate small acts of kindness. This shows your interest in the role and helps you gauge if it’s the right fit for you.
