At a Glance
- Tasks: Bring joy to customers by preparing delicious food and serving exceptional coffee.
- Company: Join Pret, a vibrant team making a difference in over 750 shops worldwide.
- Benefits: Earn £14/hour, enjoy free food, flexible hours, and great perks like discounts.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be part of a fast-paced environment where you can grow and make an impact.
- Qualifications: No experience needed; just bring your passion for customer service and kindness.
The predicted salary is between 28000 - 35000 £ per year.
Full time 35 hours per week. We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
This role is located in Unit 5, Brindley Place, Birmingham B1 2JB GBR.
What we’re looking for:
- We’re looking for passionate team players to bring joy to our customers every day.
- As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen.
- Expect variety and pace – driven by passion for our products, customers & teams!
About you:
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer:
- Hourly rate is £14.00 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro-rata if you're part-time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours, means you have the time to do what’s important to you.
- Comfy free shoes to wear on shift.
We also offer:
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values:
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey:
Every interview process at Pret begins with the same two stages: Initial phone screening and 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - Birmingham, Brindley Place employer: Pret A Manger
At Pret, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to grow. Located in the heart of Birmingham's Brindley Place, our team enjoys competitive pay, flexible hours, and a range of benefits including free food, healthcare plans, and opportunities for professional development. Join us to be part of a passionate community dedicated to making a positive impact while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Birmingham, Brindley Place
✨Tip Number 1
Get to know Pret! Familiarise yourself with our values and what we stand for. When you show genuine enthusiasm for our mission during interviews, it’ll really set you apart from the crowd.
✨Tip Number 2
Practice your customer service skills! Even if you don’t have experience, think of times when you’ve made someone’s day better. Share those stories in your interview to showcase your passion for spreading joy.
✨Tip Number 3
Be yourself! We want to see the real you, so don’t be afraid to let your personality shine through. Authenticity is key, and it helps us get to know you beyond just your CV.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing perks right there.
We think you need these skills to ace Team Member - Birmingham, Brindley Place
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your unique qualities.
Tailor Your Application:Make sure to highlight your relevant skills and experiences that align with what we’re looking for. Whether it’s your love for food or your knack for making people smile, let us know why you’d be a great fit for our team!
Keep It Simple:While we love creativity, keep your application clear and concise. Use straightforward language and avoid jargon – we want to understand your story without any confusion!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, take some time to learn about Pret and its values. Familiarise yourself with their commitment to exceptional customer service and community impact. This will help you connect your personal experiences to what they stand for.
✨Show Your Passion
During the interview, let your enthusiasm shine through! Share specific examples of how you've spread joy or provided excellent service in previous roles or even in everyday situations. Pret loves passionate team players, so make sure they see that in you.
✨Be Yourself
Pret values authenticity, so don’t be afraid to show your true self. Bring your genuine warmth and kindness to the conversation. Remember, they want to get to know you as a person, not just a candidate.
✨Ask Questions
Prepare a few thoughtful questions to ask during the interview. This shows your interest in the role and helps you understand more about the team dynamics and growth opportunities at Pret. Plus, it’s a great way to engage with your interviewers!
