At a Glance
- Tasks: Join our team to create delicious food and deliver amazing service to customers.
- Company: Be part of Pret A Manger, a vibrant and friendly workplace.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Perfect for students looking for a dynamic job with flexible shifts.
- Why this job: Make a difference in customers' day while working in a fun environment.
- Qualifications: No experience needed, just a passion for great service and teamwork.
The predicted salary is between 20000 - 22000 ÂŁ per year.
A Pret Team Member works as part of a team in a Pret shop in the kitchen, front of house and delivery. They are responsible for creating an efficient & welcoming environment engaging and “wowing” our customers and producing great quality Pret food.
Key focuses for the role are teamwork, cleanliness, and productivity.
Key responsibilities:- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across the team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM* training plan.
- To be an “Ace in Place” within your shop team.
- To act as a role model to other TMs demonstrating good Pret knowledge.
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- To consistently have high performance in till speed and accuracy.
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
- To complete the Introduction to Pret course and pass the Pret Food Hygiene test.
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers.
- I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
- I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
- To complete and pass all TM and TM* training in a timely manner.
- To adhere to financial standards on tills.
- To consistently have high performance in bench productivity while maintaining good MTS quality.
Team Member employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the Pret culture! Before your interview, spend some time in a Pret shop. Observe how the team interacts and serves customers. This will give you a feel for the environment and help you connect with the team during your chat.
✨Tip Number 2
Show off your teamwork skills! During your interview, share examples of how you've worked well in a team before. Pret values collaboration, so highlight any experiences where you’ve helped balance workloads or supported your colleagues.
✨Tip Number 3
Be ready to demonstrate your knowledge of Pret standards! Brush up on the 6 Key Points of Service and Production. If you can show that you understand what makes Pret special, you’ll stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Pret family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Team Spirit: When writing your application, let us know how much you love working in a team! Share examples of how you've collaborated with others in the past. We want to see that you're all about creating a welcoming environment for our customers.
Highlight Your Customer Service Skills: Make sure to mention any experience you have in customer service. We’re looking for those who can engage and 'wow' our customers, so share stories that showcase your ability to deliver amazing service!
Know Your Pret Standards: Familiarise yourself with Pret’s standards and values before applying. Mentioning them in your application shows us that you’re serious about the role and understand what it takes to maintain quality and cleanliness in our shops.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Pret A Manger
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's standards and values. Brush up on the 6 Key Points of Service and Production, as well as cleanliness and health & safety protocols. This knowledge will show that you're serious about the role and ready to contribute from day one.
✨Showcase Teamwork Skills
Since teamwork is crucial for this position, think of examples from your past experiences where you successfully worked in a team. Be ready to discuss how you balanced workloads and supported your colleagues, as this will demonstrate your ability to fit into their collaborative environment.
✨Engage with Customer Service Scenarios
Prepare for potential customer service scenarios during the interview. Think about how you would respond to different customer needs or complaints. Showing that you can deliver amazing service and handle situations with a positive attitude will set you apart from other candidates.
✨Dress the Part
First impressions matter! Dress smartly and maintain a clean appearance for your interview. While you won’t be in uniform, showing that you understand the importance of presentation will reflect your commitment to the role and the brand’s image.