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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and maintain high standards.
- Company: Join the beloved Pret a Manger family, known for fresh ingredients and great service.
- Benefits: Earn £13.31 to £14.56 per hour, enjoy free meals, and receive fantastic employee discounts.
- Why this job: Shape delightful culinary experiences while growing your career in a fun, fast-paced environment.
- Qualifications: Previous supervisory experience and a passion for food and customer service are essential.
- Other info: Outstanding training opportunities with over 85% of managers promoted from within.
The predicted salary is between 13 - 15 £ per hour.
Join Our Team as a Front Of House Leader at Pret, Unit 100 Cheshire Oaks Designer Outlet, Kinsey Road, South Wirral CH65 9JJ GBR.
Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team. We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.
Overview
As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You will be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. At Pret, we invest in your growth. You will gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities.
Key Responsibilities:
- Lead the team by example, showing genuine care for our customers' happiness.
- Drive high standards every time, whether that’s through the quality of a coffee or the appearance of a sandwich.
- Create personalized experiences that connect with each customer on a personal level.
- Be the friendly face of Pret, inspiring your team to do the same.
- Delight customers by providing helpful answers to their questions and staying updated on our delicious offerings and exciting promotions.
- Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.
If you have previous supervisory experience and a passion for food and customer service, apply now.
We offer:
- £13.31 to £14.56 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour)
- Free meals while you’re working
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- Earn an extra £5 when you start to work between 3am and 5am
- 28 days paid holiday (pro-rata if you’re part-time)
- Virtual GP
- Your Pret Benefits - employee discount program (Retails, Food, restaurants, Gym, etc)
- Free shoes
- Rewards for being outstanding.
- Pension scheme
- Length of service reward.
- And more...
You want career Growth?
Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member). Grow with us and earn professional qualifications: we offer Apprenticeships Level 3. Use of our internal 'Opportunity Network' to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
About Us:
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we’re dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day and anything we don’t sell goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It’s (partly) what we think makes Pret special.
If you thrive in a fast-paced environment, love working and having fun in a team, love an early morning and have a passion for serving delicious food and drinks, we want to hear from you.
If you want to know more about the role, benefits and values please visit -GB/pret-jobs.
Front of House Leader in Sutton employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader in Sutton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret's values and mission. This way, you can show how your passion for customer service aligns with their commitment to quality and sustainability.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've led a team or provided exceptional customer service. Be ready to share these stories during your interview to demonstrate your fit for the Front of House Leader role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It reflects your respect for the role and the company, plus it sets a positive tone for your meeting.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Leader in Sutton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about creating exceptional experiences for our customers!
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the Front of House Leader role. We love seeing how your background aligns with our values and expectations.
Be Authentic: Don’t be afraid to let your personality come through in your writing. We’re looking for genuine individuals who can connect with our customers and inspire their teams, so be yourself!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our amazing team!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you’re familiar with Pret's menu and values. Brush up on their commitment to quality and sustainability, as well as their customer service approach. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully coached or motivated others. Highlight how you’ve handled challenges and maintained high standards in a fast-paced environment.
✨Be Customer-Centric
Since the role revolves around providing exceptional customer experiences, think of specific instances where you went above and beyond for customers. Share these stories during your interview to illustrate your passion for service and your ability to create personalised experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities at Pret or how they measure success in the role. This shows that you’re not only interested in the position but also eager to grow and contribute to the team.
