Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer service and high standards.
- Company: Join Pret, a global leader in delicious food and organic coffee.
- Benefits: Earn £14.56/hour, enjoy free food, flexible hours, and 28 days leave.
- Why this job: Be part of a fast-paced environment where you can grow and make a difference.
- Qualifications: Passion for customer service and team leadership experience required.
- Other info: Diversity is celebrated; everyone is welcome at Pret!
The predicted salary is between 11 - 17 £ per hour.
Part time 24 hours per week. Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams started on the shop floor.
What We’re Looking For
Leaders, inspirers, and drivers of their teams, our Front of House Leaders are our in‑shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret – keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it’s what makes them, them – whether it’s rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow.
About You
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
Experience needed: You lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
We offer
- Hourly rate is £14.56 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro‑rata if you’re part‑time)
- Pension scheme
- Life Assurance at 3x annual salary & virtual GP
- Healthcare cash plan
- Free food and drink while you’re working
- Club Pret Membership (giving you 50% off food and 5 free Barista‑made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours
- Comfy free shoes to wear on shift
We also offer individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams
- Happy Customers
- Amazing Standards
- Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages. Initial phone screening and 60‑minute shop‑based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Front of House Leader - Clarks Village in Street employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader - Clarks Village in Street
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Pret shop if you can. This will help you understand the vibe and values, plus it shows your genuine interest in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Leader, you'll be leading a team and interacting with customers. Think of examples from your past experiences where you've made someone's day or resolved a conflict – these stories will impress during your interview.
✨Tip Number 3
Be ready to showcase your leadership style! Prepare to discuss how you motivate and inspire your team. Pret loves leaders who can drive performance while keeping spirits high, so think about how you can demonstrate that in your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Pret family. We can't wait to see your application!
We think you need these skills to ace Front of House Leader - Clarks Village in Street
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for in a Front of House Leader. Mention specific examples that showcase your leadership and people skills!
Show Your Passion: We love seeing candidates who are genuinely excited about joining Pret. Share your enthusiasm for our values and how you can contribute to creating amazing experiences for our customers and team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Pret A Manger
✨Know Your Pret Values
Before your interview, take some time to familiarise yourself with Pret's core values: Happy Teams, Happy Customers, Amazing Standards, and Doing The Right Thing. Think about how you can embody these values in your role as a Front of House Leader and be ready to share examples from your past experiences that align with them.
✨Showcase Your People Skills
As a Front of House Leader, you'll be leading and inspiring your team. Prepare to discuss your leadership style and how you've successfully motivated others in previous roles. Bring specific examples of how you've handled challenges or conflicts within a team, showcasing your ability to maintain high spirits and standards.
✨Demonstrate Your Passion for Customer Service
Pret is all about exceptional customer service, so be ready to talk about what that means to you. Share stories where you went above and beyond for customers, and think about how you can create joyful experiences for them. This will show your genuine passion for the role and the brand.
✨Prepare for Practical Scenarios
Expect to engage in practical scenarios during your shop-based interview. Brush up on your coffee-making skills and be prepared to discuss how you would handle busy periods in the shop. Think about how you can keep both your team and customers happy when things get hectic, as this is crucial for the role.
