Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team at Pret, ensuring exceptional customer service and high standards.
- Company: Join Pret, a global leader in delicious food and organic coffee.
- Benefits: Earn £15.81 per hour, enjoy free food, flexible hours, and 28 days annual leave.
- Why this job: Be part of a fast-paced environment where you can grow and make a real impact.
- Qualifications: Passion for customer service and experience in leading teams.
- Other info: Diversity is celebrated here; everyone is welcome at Pret!
The predicted salary is between 30000 - 42000 £ per year.
Front of House Leader (Full Time - 35 hours per week)
Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board!
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we're looking for
Leaders, inspirers, and drivers of their teams, our Front of House Leaders are our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret - keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it's what makes them, them - whether it's rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow.
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
Experience needed:
You lead with purpose-driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
We offer
- Hourly rate is £15.81 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if you're part-time)
- Pension scheme
- Life Assurance at 3x annual salary & virtual GP
- Healthcare cash plan
- Free food and drink while you're working
- Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours
- Comfy free shoes to wear on shift
Individual ways to grow
We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications - apprenticeships Level 3 and internal transfer opportunities to explore.
Diversity and belonging
Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
Pace and variety
Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!
Community and purpose
We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process - your experience matters to us. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application.
Front of House Leader - Stansted Airport-Full Time in Sevenoaks employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader - Stansted Airport-Full Time in Sevenoaks
✨Tip Number 1
Get to know the company culture before your interview. Check out Pret's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Front of House Leader, you'll be interacting with customers and your team all day. Role-play common scenarios with a friend or family member to boost your confidence and get comfortable with handling different situations.
✨Tip Number 3
Prepare some questions for your interviewers. Ask about their experiences at Pret and how they embody the values of kindness and exceptional customer service. This shows you're keen to learn and grow within the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Pret family and ready to make a difference.
We think you need these skills to ace Front of House Leader - Stansted Airport-Full Time in Sevenoaks
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application: Make sure to customise your application to highlight your leadership skills and experience in fast-paced environments. We love seeing how you can bring our values to life in your previous roles!
Show Your Passion: Express your enthusiasm for Pret and our mission. Whether it’s about making great coffee or creating a positive atmosphere, let us know why you’re excited about joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you understand Pret's values and what it means to be a Front of House Leader. Familiarise yourself with their commitment to exceptional customer service and how you can embody that in your role.
✨Show Your Passion
During the interview, let your enthusiasm for food, coffee, and customer service shine through. Share personal stories that highlight your passion for helping others and creating a positive experience for customers.
✨Be a Team Player
Pret values teamwork, so be prepared to discuss how you've successfully led or contributed to a team in the past. Highlight your coaching and mentoring experiences, and how you keep spirits high even during busy times.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, growth opportunities, or how Pret supports its employees. This shows your genuine interest in the role and the company culture.
