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- Tasks: Lead food safety and quality management for Pret A Manger's products.
- Company: Join Pret A Manger, a global brand dedicated to making every day brighter for customers and communities.
- Benefits: Enjoy competitive salary, 33 days holiday, free lunch, and 50% discount in shops worldwide.
- Why this job: Be part of a mission-driven team focused on sustainability and community support while enhancing your career.
- Qualifications: Degree in food science or technology with 10+ years in food technical roles required.
- Other info: This is a full-time, mid-senior level position based in London.
The predicted salary is between 72000 - 108000 ÂŁ per year.
Join to apply for the Senior Technical Manager role at Pret A Manger
Join to apply for the Senior Technical Manager role at Pret A Manger
Direct message the job poster from Pret A Manger
Making days (and careers) brighter
We’re proud to be a global business. And our mission is simple, really: to make every day a little bit brighter for our wonderful customers, teams and communities. We believe in being kind, generous and honest. That’s why, at the end of each night, we donate as much of our unsold food as possible to those who need it most. And why we support those experiencing homelessness through The Pret Foundation.
There’s more to the story, of course. But now, let’s talk about you, and the job…
Food Technical Team purpose
To ensure that all foods in the UK comply with Pret standards, the law and food safety requirements through establishing, maintaining, reviewing and continuously improving all systems, processes and standards required for food safety and due diligence. To manage supply base quality & supply issues, and ensure Pret has the tools to manage and improve the quality of inbound products and ingredients and to provide guidance and advice on food safety and quality issues in shops.
To maintain the reputation of the Pret Brand (Quality, Safety, Legality), supporting “Pret’s approach to food” with robust food science and effective supply base management. Part of the UK technical team delivering vigorous management of all aspects of food safety, quality and legality for the UK and Irish market. This role reports to the Head of Technical UK & EU within the Food Commercial Team.
Responsibilities
- Responsible for maintaining a technical relationship with our food suppliers
- Responsible for driving continuous improvement in quality (complaints & total defects measure – KPIs)
- Responsible for managing quality issues / incidents and ensuring the procedures are enhanced with each learning for optimal recovery in future
- Responsible for ensuring appropriate processes are in place, to deliver effective manufacturing technical management to achieve quality standards and deliver long-term improvement plans
- Responsible for supporting unexpected changes within the supply chain e.g. Capacity crunches, factory relocations, crisis management
- Responsible for identifying cost savings (TCOF reduction) and support delivery there of
- Responsible for delivering “sustainable business” in your area according to established Pret policies
Finished product administration
- Responsible for ensuring every MTS and BTS product has an up-to-date specification set to active on Hamilton Grant -Pret’s specification system.
- Responsible for ensuring a thorough & current risk assessment in place with the appropriate HACCP & prerequisite program in place
- Responsible for legality of all Pret BTS and MTS labels and published food information and ensuring all legislation knowledge is currents
- Responsible for ensuring appropriate life for Pret range, incorporating safety and quality of products. Recommend appropriate life extension for existing product
- Responsible for quality taste panels of MTS ingredients and BTS products, as well as finished products (like Chef’s Specials) as appropriate in my area
- Responsible for delivering internal and external quality reports & trends
Shop Facing
- Responsible for monitoring, trending and responding to shop complaints
- Responsible for monitoring, trending and responding to customer complaints
- Responsible for generating and reviewing launch documents shared with shops (Allergen Guide, Shelf life Guide, Langar tickets)
NPD & innovation
- Responsible for the on-time and on-specification delivery of NPD in my area, working closely with the supplier, buyer and product developer
- Responsible for the investigation of innovation in my area
- Responsible for maintaining a network to “bring the outside in” within my area or a passion of my own
Projects
- Responsible for the on-time and on-specification delivery of projects in my area; including the management of expectations, escalating requirements for resource and support
- Food science or Food technology qualification at degree level
- 10+ experience in food technical roles, preferably within retail or food service.
- Empathy with natural, fresh food, sustainability, and the environment
Pret offers
- Competitive salary and annual bonus
- 33 days holiday a year including Bank Holidays
- Life assurance
- Season ticket loan
- Free lunch and drinks
- 50% discount in Pret shops world wide
- Great reward and recognition events
- Legendary parties
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
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Industries
Retail
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Senior Technical Manager (London) employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Manager (London)
✨Tip Number 1
Network with professionals in the food safety and quality assurance sectors. Attend industry events or join relevant online forums to connect with individuals who may have insights into Pret A Manger's hiring process or company culture.
✨Tip Number 2
Familiarise yourself with Pret A Manger's sustainability initiatives and food safety standards. Being able to discuss these topics during your interview will demonstrate your genuine interest in the company and its mission.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage supplier relationships and drive continuous improvement in food quality. Tailoring your examples to align with Pret's values will make a strong impression.
✨Tip Number 4
Consider reaching out directly to the job poster or hiring manager via LinkedIn. A polite message expressing your enthusiasm for the role can help you stand out and show your proactive approach.
We think you need these skills to ace Senior Technical Manager (London)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Technical Manager position at Pret A Manger. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 10+ years of experience in food technical roles, particularly within retail or food service. Provide specific examples of how you've managed quality issues and driven continuous improvement.
Showcase Your Passion: Pret A Manger values empathy with natural, fresh food and sustainability. Make sure to convey your passion for these areas in your application, perhaps by sharing relevant projects or initiatives you've been involved in.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role focused on quality and compliance.
How to prepare for a job interview at Pret A Manger
✨Understand Pret's Values
Before the interview, make sure you know what Pret A Manger stands for. Their mission is to make every day brighter for customers and communities. Show that you resonate with their values of kindness, generosity, and honesty during your conversation.
✨Demonstrate Technical Expertise
As a Senior Technical Manager, you'll need to showcase your extensive knowledge in food safety, quality management, and supply chain processes. Be prepared to discuss specific examples from your past experience that highlight your ability to manage quality issues and drive continuous improvement.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations, such as managing unexpected changes in the supply chain or addressing customer complaints. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills.
✨Show Passion for Food Sustainability
Pret A Manger values sustainability and fresh food. Be ready to discuss your views on these topics and any relevant experience you have in promoting sustainable practices within the food industry. This will show your alignment with the company's goals.
