Senior Operations Manager – Service & Growth (Hybrid/London)
Senior Operations Manager – Service & Growth (Hybrid/London)

Senior Operations Manager – Service & Growth (Hybrid/London)

Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead operations and ensure top-notch customer service in a dynamic food and beverage brand.
  • Company: A leading food and beverage brand in Greater London with a supportive culture.
  • Benefits: Competitive salary, bonus structure, flexible working options, and great employee benefits.
  • Why this job: Join a vibrant team and make a real impact on customer experience and team success.
  • Qualifications: Experience in operations management and strong leadership skills.
  • Other info: Full-time hybrid role with opportunities for personal and professional growth.

The predicted salary is between 43200 - 72000 £ per year.

A leading food and beverage brand in Greater London is seeking an Operations Manager to drive operations and maintain high standards of customer service. The successful candidate will lead recruitment, coach teams, and ensure successful implementation of initiatives while fostering a positive work environment.

The role offers competitive salary, a bonus structure, and numerous employee benefits including flexible working options and a supportive culture. This is a full-time position based in London.

Senior Operations Manager – Service & Growth (Hybrid/London) employer: Pret A Manger

As a leading food and beverage brand in Greater London, we pride ourselves on being an excellent employer that values our employees' growth and well-being. Our supportive culture fosters collaboration and innovation, while our competitive salary and bonus structure, along with flexible working options, ensure a rewarding work-life balance. Join us to be part of a dynamic team where your contributions are recognised and your career can flourish.
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Contact Detail:

Pret A Manger Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Operations Manager – Service & Growth (Hybrid/London)

Tip Number 1

Network like a pro! Reach out to people in the food and beverage industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.

Tip Number 2

Prepare for interviews by researching the company’s values and recent initiatives. We want to see how you can align your experience with their goals, so come ready with examples of how you've driven operations and improved customer service.

Tip Number 3

Show off your leadership skills! During interviews, highlight your experience in coaching teams and fostering a positive work environment. We love candidates who can inspire others and drive growth.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make an impact in the food and beverage sector.

We think you need these skills to ace Senior Operations Manager – Service & Growth (Hybrid/London)

Operations Management
Customer Service Excellence
Team Leadership
Recruitment Skills
Coaching and Mentoring
Implementation of Initiatives
Positive Work Environment Promotion
Flexible Working Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Operations Manager role. Highlight your leadership experience, customer service achievements, and any relevant initiatives you've implemented.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the food and beverage industry and how you can contribute to our positive work environment. Be genuine and let your personality come through.

Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive operations and maintain high standards. Use numbers and examples to illustrate your impact – we love seeing quantifiable results!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Pret A Manger

Know the Brand Inside Out

Before your interview, make sure you research the food and beverage brand thoroughly. Understand their values, mission, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in the company.

Showcase Your Leadership Skills

As a Senior Operations Manager, you'll need to demonstrate your ability to lead and coach teams. Prepare specific examples from your past experiences where you've successfully managed teams, implemented initiatives, or improved customer service standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Emphasise a Positive Work Environment

The job description highlights the importance of fostering a positive work culture. Be ready to discuss how you've contributed to a supportive environment in previous roles. Share strategies you've used to motivate teams and handle conflicts, as this will resonate well with the interviewers.

Prepare Questions That Matter

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's growth plans, team dynamics, or how they measure success in customer service. This shows that you're not just interested in the role, but also in the company's future.

Senior Operations Manager – Service & Growth (Hybrid/London)
Pret A Manger
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  • Senior Operations Manager – Service & Growth (Hybrid/London)

    Full-Time
    43200 - 72000 £ / year (est.)
  • P

    Pret A Manger

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