Senior Operations Manager - People, Service & Growth
Senior Operations Manager - People, Service & Growth

Senior Operations Manager - People, Service & Growth

Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead teams to enhance customer experience and drive engagement in operations.
  • Company: A top food service company in Greater London with a focus on growth.
  • Benefits: Competitive salary, bonuses, flexible working, and growth opportunities.
  • Why this job: Join a dynamic team and make a real difference in customer service.
  • Qualifications: Strong leadership skills and a passion for exceptional service.

The predicted salary is between 43200 - 72000 £ per year.

A leading food service company located in Greater London is seeking an experienced Operations Manager to drive team engagement and enhance customer experience. The ideal candidate will possess strong leadership skills, a passion for exceptional service, and a proactive mindset toward business operations.

This full-time position offers competitive salary, bonuses, and numerous benefits including flexible working arrangements and opportunities for growth.

The deadline to apply is 15th February 2026.

Senior Operations Manager - People, Service & Growth employer: Pret A Manger

Join a leading food service company in Greater London, where we prioritise team engagement and exceptional customer experiences. Our vibrant work culture fosters collaboration and innovation, offering flexible working arrangements and ample opportunities for professional growth. With competitive salaries and bonuses, we are committed to supporting our employees in achieving their career aspirations while enjoying a rewarding work-life balance.
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Contact Detail:

Pret A Manger Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Operations Manager - People, Service & Growth

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.

✨Tip Number 3

Showcase your leadership skills during interviews. Share specific examples of how you've driven team engagement and improved customer experiences in your previous roles. This is your chance to shine!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Senior Operations Manager - People, Service & Growth

Leadership Skills
Team Engagement
Customer Experience Enhancement
Proactive Mindset
Business Operations Management
Service Excellence
Flexible Working Arrangements
Growth Opportunities

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've driven team engagement in the past and what strategies you've used to enhance customer experience.

Be Proactive: Demonstrate your proactive mindset by sharing specific examples of how you've improved business operations. We love candidates who take initiative and can think outside the box!

Tailor Your Application: Make your application stand out by tailoring it to our job description. Use keywords from the posting to show that you understand what we're looking for in a Senior Operations Manager.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates!

How to prepare for a job interview at Pret A Manger

✨Know the Company Inside Out

Before your interview, make sure to research the food service company thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Senior Operations Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you can drive team engagement and enhance the customer experience in this new role.

✨Prepare for Behavioural Questions

Expect behavioural questions that assess your problem-solving skills and proactive mindset. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your thought process and demonstrate your capabilities effectively.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to team engagement or how they measure customer satisfaction. This shows that you're not just interested in the position, but also in contributing to the company's growth.

Senior Operations Manager - People, Service & Growth
Pret A Manger
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  • Senior Operations Manager - People, Service & Growth

    Full-Time
    43200 - 72000 £ / year (est.)
  • P

    Pret A Manger

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