Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead teams to ensure exceptional customer service and drive team happiness.
- Company: Top UK food retailer focused on growth and service excellence.
- Benefits: Competitive salary, bonus potential, up to 38 days holiday, and private medical cover.
- Why this job: Make a real difference in team culture and customer experience.
- Qualifications: Strong leadership skills and a passion for service.
- Other info: Full-time role with great opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK food retailer is seeking an Operations Manager to drive team happiness and exceptional customer service in London. You will support recruitment and onboarding, coach managers, and manage business operations, including P&L accountability.
This role is full-time, offering a competitive salary, bonus potential, and a range of perks including up to 38 days holiday, private medical cover, and opportunities for professional development.
Applicants should embody warmth, leadership, and a passion for service.
Operations Manager: Growth, Service & Leadership employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager: Growth, Service & Leadership
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that Operations Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team happiness and customer service. We suggest role-playing with a friend or using mock interview tools to boost your confidence.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've coached managers or improved team dynamics. We want to see that passion for service shining through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operations Manager: Growth, Service & Leadership
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your passion for exceptional customer service shine through. We want to see how you embody warmth and leadership in your previous roles, so share specific examples that highlight your commitment to team happiness and customer satisfaction.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Operations Manager role. Highlight relevant experience in recruitment, onboarding, and managing business operations. We love seeing how your skills align with our needs, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role. Use bullet points where possible to make it easy for us to read through your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and ready to take the next step in your career with us!
How to prepare for a job interview at Pret A Manger
✨Know the Company Inside Out
Before your interview, make sure you research the food retailer thoroughly. Understand their values, mission, and recent developments in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Operations Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team or improved service delivery. Be ready to discuss how you can foster team happiness and drive exceptional customer service.
✨Prepare for P&L Discussions
Since this role involves P&L accountability, brush up on your financial knowledge. Be prepared to discuss how you've managed budgets in the past and how you would approach financial decision-making in this new role.
✨Emphasise Your Passion for Service
The job description highlights a passion for service. Think of specific instances where you've gone above and beyond for customers or team members. Sharing these stories will demonstrate that you embody the warmth and dedication they’re looking for.
