Team Member - Norwich,Haymarket

• Team Member
• Full time 35 hours per week
• This role is located in 11 Haymarket, Norwich NR2 1QD GBR

About the role

As a Team Member, you will be the friendly face of the shop, preparing freshly made food and beverages, providing excellent customer service, and supporting your team in a fast‑paced environment.

Qualifications

Be kind, honest and generous

bring genuine warmth and your authentic self to work every day.

Bring your passion

share our passion for exceptional customer service.

Spread joy every day

small acts of kindness are a big part of the Pret experience.

No experience needed

learn to deliver outstanding customer service with best‑in‑class training.

Benefits

• Hourly rate £14.00 (inclusive of mystery shopper bonus).
• After initial training, earn an extra £5 per hour for any shift started between 3‑5am.
• 28 days annual leave (pro‑rata if part‑time).
• Pension scheme.
• Healthcare cash plan.
• Free food and drink while working.
• Club Pret Membership providing discounts.
• Loyalty award after 5, 10, 15, 20 years of service.
• Regular rewards and recognition.
• Marketplace discounts on shopping, travel, fitness, dining, tech and more.
• Flexible working hours.
• Comfortable shoes provided.
• Individual growth opportunities: professional qualifications and internal transfers.
• Diversity and belonging: we welcome everyone.
• Fast‑paced variety and skill development.
• Community and purpose through The Pret Foundation.
• Interview journey
• Initial phone screening and 60‑minute shop‑based interview with the General Manager and the team.
• All are welcome; we encourage applications from under‑represented groups and will provide support if needed.

We are an equal opportunity employer. Employment is refused only where you do not have the legal right to work in the UK.

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