At a Glance
- Tasks: Be the friendly face serving delicious food and drinks to our customers.
- Company: Join Pret, a vibrant company with over 750 shops worldwide.
- Benefits: Earn £14/hour, enjoy free food, flexible hours, and great perks.
- Other info: Opportunities for professional growth and a supportive, diverse community.
- Why this job: Grow your skills in a fun, fast-paced environment with real impact.
- Qualifications: No experience needed, just bring your passion for customer service.
The predicted salary is between 29120 - 29120 £ per year.
Part Time 24 Hours Per Week. We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.
Growing Good Things. Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams started on the shop floor.
What We’re Looking For
- As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen.
- Expect variety and pace – driven by passion for our products, customers & teams!
About You
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best‑in‑class training.
We Offer
- Hourly rate is £14.00 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro‑rata if you’re part‑time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership giving you 50% off food and 5 free Barista‑made drinks a day.
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours, means you have the time to do what’s important to you.
- Comfy free shoes to wear on shift.
We Also Offer
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety – Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose – We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our Values
- Happy Teams
- Happy Customers
- Amazing Standards
- Every day
- Never Standing Still
- Doing The Right Thing
The Interview Journey
Every interview process at Pret begins with the same two stages. Initial phone screening and 60‑minute shop‑based interview with the General Manager and the team. Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - Manchester, University Square employer: Pret A Manger
At Pret, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every Team Member is valued and empowered to grow. Located in the heart of Manchester, our shop provides a dynamic environment with flexible hours, competitive pay, and a commitment to employee development through fully funded qualifications. Join us to be part of a community that celebrates diversity, fosters personal growth, and makes a positive impact through our initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Manchester, University Square
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the smiling face of the shop, think of examples where you've gone above and beyond for someone. Share these stories during your interview to highlight your passion for exceptional service.
✨Tip Number 3
Be yourself! Pret values authenticity, so don’t be afraid to let your personality shine through. Show them your genuine warmth and kindness – it’s what makes the Pret experience special!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with being part of the Pret family.
We think you need these skills to ace Team Member - Manchester, University Square
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your genuine warmth and passion for customer service.
Tailor Your Application:Make sure to highlight any relevant experiences or skills that align with our values. Whether it’s a part-time job or a volunteer role, share how those experiences have shaped your approach to teamwork and customer care.
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity and clarity in your responses!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team culture there.
How to prepare for a job interview at Pret A Manger
✨Know the Company
Before your interview, take some time to learn about Pret and its values. Understand their commitment to exceptional customer service and community impact. This will help you connect your personal values with theirs during the conversation.
✨Show Your Passion
During the interview, express your enthusiasm for food and customer service. Share any relevant experiences, even if they’re informal, that demonstrate your love for making people happy. Remember, they’re looking for genuine warmth and kindness!
✨Prepare for Scenarios
Think of a few scenarios where you’ve had to deal with customers or worked in a team. Be ready to discuss how you handled challenges or spread joy in those situations. This will show your ability to thrive in a fast-paced environment.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your interest in growing with the company and helps you gauge if it’s the right fit for you.
