At a Glance
- Tasks: Lead shop operations, drive sales, and develop your team in a vibrant environment.
- Company: Join Pret a Manger, a company that values kindness and exceptional customer service.
- Benefits: Competitive salary, generous leave, bonuses, and free medical cover.
- Other info: Opportunities for professional growth and a commitment to diversity and community.
- Why this job: Make a real impact while growing your career in a fast-paced, supportive atmosphere.
- Qualifications: Experience in retail or hospitality with strong leadership and communication skills.
The predicted salary is between 37495 - 39245 £ per year.
As a Store Manager at Pret a Manger, you’ll lead and oversee all aspects of shop operations, from staffing and scheduling to inventory management, ensuring everything runs efficiently and smoothly. You’ll drive sales and profitability through smart cost control, upselling strategies, and engaging promotional initiatives. Creating a positive and inclusive work environment is key – you’ll coach, train, and develop your team to help them thrive. You’ll ensure full compliance with company policies and health and safety regulations, while handling customer feedback with professionalism and empathy.
With a strong grasp of financial performance, you’ll prepare and analyse reports such as P&L statements and budget forecasts to identify opportunities for improvement. You’ll also collaborate with departments like marketing and supply chain to implement initiatives and achieve business goals. To succeed, you’ll bring leadership experience from the hospitality industry, excellent communication and problem-solving skills, and a sharp eye for detail.
Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special. Experience: you’ve got experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences—all while keeping energy and standards high.
We offer:
- £37,495 – £39,245
- 20% quarterly bonus
- 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you’re with us.
- Free private medical cover, with the option to add family or partner at an additional cost
- 4% of your pension contribution matched by Pret, rises to 5% after 5 years
- Life assurance at 3x annual salary
- Loyalty award for 5, 10, 15, 20 years’ service
- Flexible Benefits Platform packed with lifestyle discounts
- Season ticket loans
- Healthcare cash plan
- Financial wellbeing provisions
- Free mortgage services
- Sabbatical after 3 years
- Opportunities to support our charity, The Pret Foundation
- Comfy free shoes to wear on shift
We also offer:
- Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game – you’re good to grow with us. Including fully funded professional qualifications: apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety: Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose: We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values:
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
Store General Manager - Lead Profit & People in Manchester employer: Pret A Manger
At Pret a Manger, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises the well-being and growth of our team members. As a Store General Manager, you'll enjoy competitive benefits including a generous annual leave policy, private medical cover, and opportunities for professional development, all while making a meaningful impact in your community through initiatives like The Pret Foundation. Join us to lead a passionate team in a fast-paced environment where your leadership can truly shine and contribute to our mission of delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store General Manager - Lead Profit & People in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Store General Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership, team management, and financial performance. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you've created positive experiences for customers and how you plan to bring that same energy to Pret a Manger.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Pret.
We think you need these skills to ace Store General Manager - Lead Profit & People in Manchester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for exceptional customer service shine through. We want to see how you can bring warmth and authenticity to the role, just like we do at Pret!
Highlight Your Experience:Make sure to showcase your experience in retail or hospitality. We’re looking for someone who knows how to lead a team and drive profit, so share specific examples of how you've done this in the past.
Be Personable:Remember, we value kindness and generosity! Use your application to convey your personality and how you connect with others. A people person is exactly what we need to keep our teams and customers happy.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Pret A Manger
✨Know Your Numbers
As a Store General Manager, you'll need to be comfortable with financial performance. Brush up on your P&L statements and budget forecasts before the interview. Be ready to discuss how you've used these reports in the past to drive profitability and identify areas for improvement.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the hospitality or retail sector. Think about specific situations where you coached or mentored team members, and how that contributed to a positive work environment. This will demonstrate your ability to inspire and develop others.
✨Emphasise Customer Service
Pret a Manger values exceptional customer service, so come prepared with stories that highlight your passion for creating great customer experiences. Share instances where you went above and beyond to ensure customer satisfaction, and how you handled feedback with professionalism and empathy.
✨Be Authentic and Kind
Pret is all about genuine warmth and kindness. During your interview, let your authentic self shine through. Share your personal values and how they align with Pret's mission. Small acts of kindness can make a big difference, so think of ways you've spread joy in your previous roles.
