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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and maintain high service standards.
- Company: Join the vibrant team at Pret, known for fresh food and great customer service.
- Benefits: Earn £13.31 to £14.56 per hour, enjoy free meals, and receive fantastic employee discounts.
- Why this job: Shape memorable culinary experiences while developing your leadership skills in a fun environment.
- Qualifications: Previous supervisory experience and a passion for food and customer service are essential.
- Other info: Great career growth opportunities with over 85% of managers promoted from within.
The predicted salary is between 11 - 13 £ per hour.
Join Our Team as a Front Of House Leader at Pret, 27 Cross St, Manchester M2 1WL GBR.
Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team. We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.
Overview
As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You will be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. At Pret, we invest in your growth. You will gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers.
We have the following positions available right now: Full-time - Shifts are spread over 5 days from Monday to Sunday. You must be available from 4:00am to 11:00pm.
Key Responsibilities:
- Lead the team by example, showing genuine care for our customers' happiness.
- Drive high standards every time, whether that’s through the quality of a coffee or the appearance of a sandwich.
- Create personalized experiences that connect with each customer on a personal level.
- Be the friendly face of Pret, inspiring your team to do the same.
- Delight customers by providing helpful answers to their questions and staying updated on our delicious offerings and exciting promotions.
- Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.
If you have previous supervisory experience and a passion for food and customer service, apply now.
We offer:
- £13.31 to £14.56 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour).
- Flexible Shifts.
- Free meals while you’re working.
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- Earn an extra £5 when you start to work between 3am and 5am.
- 28 days paid holiday (pro-rata if you’re part-time).
- Virtual GP.
- Your Pret Benefits - employee discount program (Retails, Food, restaurants, Gym, etc).
- Free shoes.
- Rewards for being outstanding.
- Pension scheme.
- Length of service reward.
- And more...
You want career Growth?
Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member). Grow with us and earn professional qualifications: we offer Apprenticeships Level 3. Use of our internal 'Opportunity Network' to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
About Us:
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we’re dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day and anything we don’t sell goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It’s (partly) what we think makes Pret special.
If you thrive in a fast-paced environment, love working and having fun in a team, love an early morning and have a passion for serving delicious food and drinks, we want to hear from you.
If you want to know more about the role, benefits and values please visit -GB/pret-jobs.
Front of House Leader in Manchester employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Pret loves leaders who can create personalised experiences, so be ready to share your stories.
✨Tip Number 3
Show off your leadership style! Be prepared to discuss how you motivate and inspire your team. Pret is all about teamwork, so highlight your coaching experience and how you’ve helped others shine.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Pret, making it easier for us to find the perfect fit for you.
We think you need these skills to ace Front of House Leader in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about creating exceptional experiences for our customers!
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the Front of House Leader role. We love seeing how your background aligns with our values and expectations.
Be Authentic: Don’t be afraid to let your personality come through in your writing. We’re looking for genuine individuals who can connect with our customers and inspire their teams, so be yourself!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you’re familiar with Pret's menu and values. Being able to chat about their offerings and how they prioritise customer experience will show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve led a team or provided exceptional customer service. Highlight how you motivated your team and handled challenges, as this is key for a Front of House Leader.
✨Be Personable and Engaging
During the interview, let your personality shine through! Pret values warmth and kindness, so be friendly and approachable. Practice active listening and engage with your interviewer to create a positive atmosphere.
✨Ask Thoughtful Questions
Prepare some questions that show you’re thinking about the role and the company. Ask about team dynamics, training opportunities, or how they measure success in customer satisfaction. This demonstrates your enthusiasm and commitment to growth.
