At a Glance
- Tasks: Lead the front of house team and ensure exceptional customer experiences.
- Company: Join the vibrant team at Pret a Manger, known for fresh food and great service.
- Benefits: Enjoy competitive pay, free meals, private healthcare, and 33 days holiday.
- Other info: Be part of a company that values sustainability and community impact.
- Why this job: Kickstart your career with outstanding training and growth opportunities in a fun environment.
- Qualifications: Previous retail management experience and a passion for food and service.
The predicted salary is between 28600 - 33500 £ per year.
Join Our Team as a Front Of House Assistant Manager at Pret a Manger! We are looking for enthusiastic Front of house Assistant Managers who will guarantee the smooth running of the front of house operations and our wonderful customers’ and teams’ happiness!
Overview
Our Assistant Managers support the General Manager in upholding exceptional standards, boosting sales, and ensuring the delivery of delightful products to our customers daily. Additionally, you'll have the opportunity to gain valuable skills and knowledge through our Training Academy, paving the way for advancement and future opportunities.
Key responsibilities
- Support the General Manager in overseeing daily operations to ensure smooth functioning of the store.
- Assist in leading and motivating the team to uphold Pret's high standards of customer service and food quality.
- Help maintain a positive and inclusive work environment by fostering teamwork and camaraderie among team members.
- Lead by example in delivering exceptional customer experiences and resolving any customer concerns or issues promptly.
- Assist in training and developing team members to enhance their skills and capabilities, contributing to their professional growth within the company.
- Collaborate with back-of-house teams to optimize efficiency and productivity in serving customers.
- Uphold health and safety standards, ensuring compliance with all relevant regulations and procedures to maintain a safe working environment for both team members and customers.
- Assist in inventory management and stock control activities, including stock ordering, stock takes, and minimizing wastage.
If you have previous retail management experience and a passion for food and customer service, apply now!
Pret Behaviours
- Passion
- Clear Communication
- Team Working
- Great Execution
- Open to Change
- Business Sense
- Realising Potential
- One Pret
- Thoughtful Leadership
We offer
- £33,645 - £37,955*
- 15% quarterly bonus
- Free meals while you’re working
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- Private Healthcare
- 33 days of holidays
- Your Pret Benefits – employee discount program (Retails, Food, restaurants, Gym, etc)
- Free shoes
- Rewards for being outstanding.
- Pension scheme
- Length of service reward.
- Legendary Pret parties
- And more…
You want career Growth?
- Outstanding training and development (our CEO, Pano, joined Pret as an Assistant Manager 20 years ago and there are so many more stories of amazing careers at Pret)
- Grow with us and earn professional qualifications: we offer Apprenticeships Level 4 and beyond
- Use of our internal ‘Opportunity Network’ to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
About us
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we’re dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day and anything we don't sell goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers.
If you're ready to take the next step in your career and lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the Pret a Manger family and make a difference in the lives of our customers and team members alike.
As this role is based in an airport, all successful applicants will need to apply for an airport security pass (Pret A Manger will pay for this). All successful applicants must be able to provide five years of references. References include Employment Reference, Self-Employed Reference, Unemployment Reference, School/Education Reference, Agency Reference.
*All pay rates quoted are based on London and other expensive cities. Pay rates vary across the UK. If you would like to know more about the role and all our benefits, please visit https://www.pret.co.uk/en-GB/pret-jobs.
Assistant Manager (Front of House) - Luton Airport-Full Time employer: Pret A Manger
Pret a Manger is an exceptional employer that prioritises the well-being and growth of its team members, offering a vibrant work culture at Luton Airport. With competitive salaries, generous benefits including free meals, private healthcare, and extensive training opportunities through our Training Academy, employees are empowered to develop their careers while enjoying a supportive and inclusive environment. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences and making a positive impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Front of House) - Luton Airport-Full Time
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pret A Manger. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pret A Manger
Don't be shy about reaching out to Pret A Manger directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager (Front of House) - Luton Airport-Full Time
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pret A Manger and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pret A Manger
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
