At a Glance
- Tasks: Bring joy to customers by preparing delicious food and serving with a smile.
- Company: Join Pret, a vibrant community of passionate food lovers across 750+ shops worldwide.
- Benefits: Earn £13.51 per hour, enjoy free food, flexible hours, and great perks.
- Why this job: Kickstart your career with amazing growth opportunities and best-in-class training.
- Qualifications: No experience needed; just bring your passion for customer service!
- Other info: Be part of a diverse team making a positive impact in the community.
The predicted salary is between 13 - 16 £ per hour.
We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board!
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we're looking for
We're looking for passionate team players to bring joy to our customers every day. As a Team Member, you'll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace - driven by passion for our products, customers & teams!
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer
- Hourly rate is £13.51 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if you're part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while you're working
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours
- Comfy free shoes to wear on shift
Individual ways to grow
We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications - apprenticeships Level 3 and internal transfer opportunities to explore.
Diversity and belonging
Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
Pace and variety
Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!
Community and purpose
We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams
- Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and a 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process - your experience matters to us.
We'd love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - St. Mary Axe in London employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - St. Mary Axe in London
✨Tip Number 1
Get to know Pret! Familiarise yourself with their values and what makes them tick. When you walk into that interview, show your passion for their mission and how you can contribute to their amazing standards.
✨Tip Number 2
Practice makes perfect! Before your shop-based interview, do a mock run with a friend or family member. Focus on showcasing your customer service skills and how you can spread joy every day – it’s all about those small acts of kindness!
✨Tip Number 3
Be yourself! Pret values authenticity, so don’t be afraid to let your personality shine through. Share your unique experiences and how they’ve shaped your approach to teamwork and customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find loads of resources to help you prepare for the interview process. Let’s get you on board with the Pret team!
We think you need these skills to ace Team Member - St. Mary Axe in London
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for food and customer service.
Highlight Your Team Spirit: As a Team Member, being a great team player is key. Share any experiences where you've worked well with others or brought joy to a group – it’ll show us you’re a perfect fit for our vibrant Pret family!
Keep It Simple and Clear: Make sure your application is easy to read. Use clear language and avoid jargon. We appreciate straightforwardness, so just tell us why you want to join Pret and what makes you excited about this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pret A Manger
✨Know the Company
Before your interview, take some time to learn about Pret's values and mission. Understanding their commitment to exceptional customer service and community impact will help you align your answers with what they’re looking for.
✨Show Your Passion
During the interview, express your enthusiasm for food and customer service. Share any personal experiences that highlight your love for making people happy, whether it’s through a great cup of coffee or a friendly chat.
✨Be Yourself
Pret values authenticity, so don’t be afraid to let your personality shine through. Be kind, honest, and generous in your responses, and remember that they want to see the real you, not just a rehearsed version.
✨Prepare for Scenarios
Think about how you would handle various situations on the shop floor, like dealing with a difficult customer or working under pressure. Practising these scenarios can help you feel more confident and ready to impress during the shop-based interview.