At a Glance
- Tasks: Serve delicious food and coffee while spreading joy to customers every day.
- Company: Join Pret, a vibrant company with over 750 shops worldwide.
- Benefits: Earn Β£13.51 per hour, enjoy free food, flexible hours, and great perks.
- Why this job: Be part of a passionate team and grow your skills in a fun environment.
- Qualifications: No experience needed; just bring your enthusiasm and kindness!
- Other info: Opportunities for professional growth and a commitment to diversity and community.
The predicted salary is between 1100 - 1300 Β£ per month.
Team Member (Full Time - 35 hours per week) at Pret. We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth.
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams started on the shop floor.
What we're looking for
- We're looking for passionate team players to bring joy to our customers every day.
- As a Team Member, you'll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen.
- Expect variety and pace - driven by passion for our products, customers & teams!
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer
- Hourly rate is Β£13.51 (inclusive of mystery shopper bonus).
- After initial training, earn an extra Β£5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro-rata if you're part-time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you're working.
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day).
- Loyalty award after 5, 10, 15, 20 years' service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours.
- Comfy free shoes to wear on shift.
Individual ways to grow
- We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us.
- Including fully funded professional qualifications - apprenticeships Level 3 and internal transfer opportunities to explore.
Diversity and belonging
Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
Pace and variety
Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!
Community and purpose
We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams
- Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and a 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process - your experience matters to us.
We'd love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - Ladbroke Grove in London employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Team Member - Ladbroke Grove in London
β¨Tip Number 1
Get to know Pret! Familiarise yourself with our values and what we stand for. When you show genuine enthusiasm for our mission during the interview, itβll really set you apart from the crowd.
β¨Tip Number 2
Practice your customer service skills! Think about how you can spread joy and kindness in everyday situations. Share a few examples during your interview to demonstrate your passion for exceptional service.
β¨Tip Number 3
Be yourself! We want to see your authentic self shine through. Donβt be afraid to let your personality come out during the interview β itβs all about finding the right fit for both you and us.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, youβll find all the info you need about the role and our amazing perks right there.
We think you need these skills to ace Team Member - Ladbroke Grove in London
Some tips for your application π«‘
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so donβt be afraid to show your passion for customer service and your unique qualities.
Tailor Your Application: Make sure to customise your application to reflect how you align with our values at Pret. Highlight any experiences or skills that demonstrate your ability to spread joy and deliver amazing standards.
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point β we appreciate brevity and clarity as much as we appreciate a good latte!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way to ensure your application gets to us directly. Plus, itβs super easy and user-friendly β just like our team!
How to prepare for a job interview at Pret A Manger
β¨Know the Company
Before your interview, take some time to learn about Pret's values and mission. Understanding their commitment to exceptional customer service and community impact will help you align your answers with what they stand for.
β¨Show Your Passion
During the interview, express your enthusiasm for food and customer service. Share any personal experiences that highlight your love for making people happy, whether itβs through a great cup of coffee or a friendly chat.
β¨Be Yourself
Pret values authenticity, so donβt be afraid to let your personality shine through. Be kind, honest, and generous in your responses, and remember that they want to see the real you, not just a rehearsed version.
β¨Prepare for Scenarios
Think about how you would handle various situations on the shop floor, like dealing with a difficult customer or working under pressure. Practising these scenarios can help you feel more confident and ready to impress during the shop-based interview.