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For Companies At a Glance
- Tasks: Bring joy to customers by preparing delicious food and serving exceptional coffee.
- Company: Join Pret, a vibrant company with over 750 shops worldwide.
- Benefits: Earn £13.51 per hour, enjoy free food, flexible hours, and great discounts.
- Why this job: Be part of a passionate team and grow your skills in a fun environment.
- Qualifications: No experience needed; just bring your passion for customer service.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 22000 - 26000 £ per year.
Team Member (Full time - 35 hours per week)
Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board!
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we're looking for
We're looking for passionate team players to bring joy to our customers every day. As a Team Member, you'll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace - driven by passion for our products, customers & teams!
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer
- Hourly rate is £13.51 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if you're part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while you're working
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours
- Comfy free shoes to wear on shift
Individual ways to grow
We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications - apprenticeships Level 3 and internal transfer opportunities to explore.
Diversity and belonging
Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
Pace and variety
Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!
Community and purpose
We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams
- Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and a 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process - your experience matters to us. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - Horseferry Road, 41 in London employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Horseferry Road, 41 in London
✨Tip Number 1
Get to know Pret! Familiarise yourself with our values and what we stand for. When you show genuine enthusiasm for our mission during the interview, it’ll really help you stand out as a passionate team player.
✨Tip Number 2
Practice your customer service skills! Think about how you can spread joy and warmth to customers. Maybe even role-play with a friend to get comfortable with those small acts of kindness that make the Pret experience special.
✨Tip Number 3
Be yourself! We want to see your authentic self shine through. Don’t be afraid to share your personality and experiences during the interview – it’s all about connecting with us and showing how you can contribute to our happy teams.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing perks right there. Let’s get you on board!
We think you need these skills to ace Team Member - Horseferry Road, 41 in London
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for food and customer service.
Highlight Your Passion: Make sure to mention why you love working with people and what excites you about food. We’re all about spreading joy, so share any experiences that showcase your enthusiasm!
Keep It Simple: Don’t overthink it! Just be clear and concise in your answers. We appreciate straightforwardness, so focus on what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our Pret family!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, take some time to learn about Pret and its values. Familiarise yourself with their commitment to exceptional customer service and community impact. This will help you connect your own experiences and passion for food and service to what they stand for.
✨Show Your Personality
Pret is all about genuine warmth and kindness, so let your personality shine through during the interview. Share stories that highlight your ability to spread joy and connect with customers. Remember, they want to see the real you!
✨Prepare for Practical Scenarios
Since the interview includes a shop-based component, think about how you would handle various customer service scenarios. Practice responses to common situations, like dealing with a difficult customer or making a perfect latte, to show you're ready for the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, growth opportunities, or how they celebrate successes. This shows your interest in the role and helps you determine if Pret is the right fit for you.
