At a Glance
- Tasks: Be the friendly face of our shop, serving delicious food and drinks.
- Company: Join a vibrant team at Pret, where kindness and joy matter.
- Benefits: Earn £14.05 per hour, enjoy free food, and flexible hours.
- Other info: Opportunities for growth with funded qualifications and a supportive community.
- Why this job: Make customers smile while developing valuable skills in a fun environment.
- Qualifications: No experience needed; just bring your passion for great service.
Team Member (Full time, 35 hours per week)
As a Team Member, you’ll be the smiling face of our shop floor and will prepare delicious, freshly made food in our kitchen.
Work in a fast‑paced environment with variety and a passion for our products, customers and team.
Responsibilities
- Deliver excellent customer service.
- Prepare and serve food and drinks.
- Maintain cleanliness and hygiene standards.
- Support teammates and contribute to a positive shop culture.
About you
- Be kind, honest and generous.
- Share our passion for exceptional customer service.
- Spread joy every day with small acts of kindness.
- No prior experience required; training provided.
Benefits
- Hourly rate £14.05 (inclusive of mystery shopper bonus).
- Additional £5 per hour for shifts 3‑5 am after initial training.
- 28 days annual leave (pro‑rata for part‑time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drinks while you’re working.
- Club Pret Membership – 50% off food and up to 5 free Barista drinks per day.
- Loyalty award after 5, 10, 15, 20 years of service.
- Regular rewards and recognition for high standards.
- Marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours.
- Comfy free shoes to wear on shift.
- We also offer
- Individual ways to grow – fully funded professional qualifications (apprenticeships Level 3) and internal transfer opportunities.
- Diversity and belonging – everyone is welcome.
- Fast‑paced work with variety to build diverse skill set.
- Community and purpose – support The Pret Foundation’s initiatives.
- Values
- Happy Teams, Happy Customers.
- Amazing Standards Every day.
- Never Standing Still.
- Doing The Right Thing.
- Interview Journey
- Initial phone screening.
- 60‑minute shop‑based interview with General Manager and team.
- We encourage applications from underrepresented groups; please let us know if you need adjustments.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
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We think you need these skills to ace Team Member - Battersea, St John's Road in London
Communication Skills
Adaptability
Problem-Solving Skills
Teamwork
Attention to Detail
Time Management
Positive Attitude
