At a Glance
- Tasks: Ensure stock availability and manage supply chain interactions for food launches.
- Company: Join Pret, a vibrant company passionate about food and customer service.
- Benefits: Competitive salary, bonus, free drinks, and generous annual leave.
- Other info: Flexible work environment with opportunities for professional growth and community involvement.
- Why this job: Make a real impact in a fast-paced environment while supporting community initiatives.
- Qualifications: 5 years in supply chain management with strong communication and project management skills.
The predicted salary is between 37000 - 42000 € per year.
Location: Pret’s Support Centre, London Victoria (hybrid; approximately three days a week in office). Start: August 2026 – February 2027.
Key Responsibilities
- Work with Pret’s nominated distributors and suppliers in the UK to ensure full stock availability on time and in full.
- Review supplier service level reporting, investigate areas of concern, initiate supplier meetings, and agree action plans to improve service levels.
- Monitor and make decisions on clearance of non‑moving and de‑listed products and stocks.
- Monitor and make decisions on stock availability and shop prioritisation/allocation where necessary.
- Deliver simple and effective communication of supply issues to shops.
- Manage all new requests for non‑food items such as small equipment and uniforms and analyse all spend that falls outside the approved supplier listing.
- Manage initial stock allocations to shops where necessary.
- Lead forecasting meetings with non‑food suppliers to deliver contracted service levels from suppliers to 3PLs.
- Lead the supply chain input to packaging supplier scorecard sessions in collaboration with the Head of Packaging.
- Resolve all non‑food supply Helpdesk queries for UK shops and Support Centre teams and implement corrective actions with suppliers to prevent recurring issues.
- Manage the “Launch Tracker” process for all food launches with Best FL and work with the commercial coordinator to ensure all information required is captured.
- Lead Pret Supply Chain interactions with the Irish Franchisee and Distributor – including monthly pricing structures, system updates, 3PL & 4PL communications and supply resolutions.
- Attend weekly food meeting and ensure the end‑to‑end supply chain is considered and managed for all food launches, including small equipment.
- Forecast volume increases and decreases and communicate these changes to suppliers within agreed lead times according to New Product launch schedule and seasonal trends.
- Own new goods ordering information documentation, manage contributors and the briefing to shop teams.
- Support International teams with UK product data for system set‑up in global markets.
- Work with the logistics team to prepare and issue the Supply and Logistics KPI reports on a weekly, monthly and annual basis.
- Be involved in ad‑hoc projects as required.
- Attend a number of buddy days in a designated shop.
- Provide weekend on‑call cover for issues that need to be escalated by the distributor.
Experience and Skills Required
- Minimum 5 years experience in QSR/foodservice/food retail supply chain management.
- Good knowledge of Microsoft applications.
- Influencing and negotiation skills.
- Project management skills.
- Ability to develop and produce reports.
- Experience of cross‑functional working.
- Initiative and ability to work without supervision.
- Ability to work under pressure and prioritise.
- Excellent communication skills.
About You
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for food and exceptional customer service.
- Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special.
We Offer
- £37,000 – £42,000 plus annual bonus of up to 10 %.
- Gold Card benefit – works for office and remote – up to 5 barista‑made drinks a day and 50 % off food, snacks and bottled drinks.
A Few More Perks
- 33 days of annual leave (including flexible bank holidays), pro‑rated for 6‑month contract.
- Free private medical cover, with the option to add family or partner at an additional cost.
- 4 % pension contribution matched by Pret (rises to 5 % after 5 years).
- Life assurance at 3× annual salary.
- Loyalty award for 5, 10, 15, 20 years of service.
- Flexible Benefits Platform packed with lifestyle discounts.
- Season ticket loans.
- Healthcare cash plan.
- Financial wellbeing provisions.
- Free mortgage services.
- Sabbatical after 3 years.
- Opportunities to support our charity, The Pret Foundation.
We Also Offer
- Individual learning pathways – fully funded professional qualifications, leadership development and mentoring.
- Diversity and belonging – everyone is welcome and valued for who they are.
- Pace and variety – fast‑paced work with lots of variety to build a diverse skill set.
- Community and purpose – contribute to The Pret Foundation’s work tackling homelessness, reducing food waste and creating positive change.
Our Values
- Happy Teams Happy Customers.
- Amazing Standards Every day.
- Never Standing Still.
- Doing The Right Thing.
Supply Chain Demand & Forecast Planner in London employer: Pret A Manger
Pret is an exceptional employer that fosters a vibrant and inclusive work culture, where kindness and authenticity are at the heart of everything we do. With generous benefits such as a competitive salary, extensive annual leave, and opportunities for professional development, employees can thrive both personally and professionally. Located in the dynamic London Victoria area, our hybrid working model allows for flexibility while being part of a passionate team dedicated to making a positive impact through our community initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain Demand & Forecast Planner in London
✨Tip Number 1
Network like a pro! Reach out to people in the supply chain industry, especially those who work at Pret or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to supply chain management. Think about your past experiences and how they relate to the role. We want you to show off your skills and passion for food service!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested in the position and appreciate the opportunity to chat.
✨Tip Number 4
Apply through our website for the best chance of landing the job. We love seeing applications directly from candidates who are excited about joining our team at Pret!
We think you need these skills to ace Supply Chain Demand & Forecast Planner in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supply Chain Demand & Forecast Planner role. Highlight relevant experience in supply chain management, especially in QSR or foodservice. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for food and exceptional customer service. Let us know why you’re excited about this role and how you can contribute to our team at Pret.
Showcase Your Skills:Don’t forget to highlight your influencing, negotiation, and project management skills. We love candidates who can work under pressure and prioritise effectively, so give us examples of how you've done this in the past!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Pret A Manger
✨Know Your Supply Chain Basics
Before the interview, brush up on your knowledge of supply chain management, especially in the food service sector. Be ready to discuss how you would ensure stock availability and manage supplier relationships, as these are key responsibilities for the role.
✨Showcase Your Communication Skills
Prepare examples that highlight your excellent communication skills. Think about times when you've effectively communicated supply issues or collaborated with cross-functional teams. This will demonstrate your ability to deliver clear messages and work well with others.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Prepare to discuss how you've handled non-moving stock or resolved supply chain issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Passion for Food and Service
Since Pret values kindness and a passion for food, be sure to express your enthusiasm for the industry. Share personal anecdotes that reflect your commitment to exceptional customer service and how you can contribute to the company culture.
