At a Glance
- Tasks: Lead a team in preparing delicious food and ensuring high standards in a vibrant kitchen.
- Company: Join Pret, a global leader in organic food and coffee with over 750 shops.
- Benefits: Earn £14.81 per hour, enjoy free food, flexible hours, and great perks like 50% off.
- Why this job: Be part of a passionate team making a real difference while growing your skills.
- Qualifications: Leadership experience and a passion for exceptional customer service are key.
- Other info: Diverse and inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 11 - 15 £ per hour.
We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board!
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we're looking for
As a Kitchen Leader at Pret a Manger, you'll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You'll act as a role model, promoting Pret's core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you'll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you'll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
Experience needed:
You lead with purpose-driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
We offer
- Hourly rate is £14.81 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if you're part-time)
- Pension scheme
- Life Assurance at 3x annual salary & virtual GP
- Healthcare cash plan
- Free food and drink while you're working
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours
- Comfy free shoes to wear on shift
Individual ways to grow
We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications - apprenticeships Level 3 and internal transfer opportunities to explore.
Diversity and belonging
Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
Pace and variety
Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!
Community and purpose
We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams
- Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and a 60-minute shop-based interview with the General Manager and the team. Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process - your experience matters to us. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application.
Kitchen Leader - Victoria Place in London employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Leader - Victoria Place in London
✨Tip Number 1
Get to know Pret's values and culture before your interview. We want to see how you can fit in and contribute to our happy teams and amazing standards. So, do a bit of homework on us and come ready to share how you embody those values!
✨Tip Number 2
Practice your people skills! As a Kitchen Leader, you'll be inspiring your team and ensuring customer satisfaction. Think of examples from your past experiences where you've led a team or made someone's day better – these stories will shine during your interview.
✨Tip Number 3
Be prepared for the shop-based interview! This is your chance to show us your hands-on skills and how you handle real kitchen scenarios. Bring your energy and enthusiasm – we love seeing candidates who are passionate about food and service!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team. Don’t forget to follow up after your application – a little nudge can go a long way!
We think you need these skills to ace Kitchen Leader - Victoria Place in London
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for food and customer service.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you’ve led a team or delivered exceptional service – we love that!
Show Your Enthusiasm: Express your excitement about joining Pret and how you align with our values. A little enthusiasm goes a long way in making your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you understand Pret's core values and what it means to be a Kitchen Leader. Familiarise yourself with their menu and the importance of quality food preparation. This will show your passion for the role and help you connect with the interviewers.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired others or resolved conflicts. Highlighting your leadership experience will demonstrate that you're ready to take on the responsibilities of a Kitchen Leader.
✨Emphasise Customer Service
Since Pret is all about exceptional customer service, be ready to discuss how you’ve gone above and beyond for customers in previous roles. Share specific stories that showcase your ability to create a positive experience, as this aligns perfectly with Pret's mission.
✨Be Yourself
Pret values authenticity, so don’t be afraid to let your personality shine through during the interview. Be kind, honest, and generous in your responses. This will not only make you memorable but also show that you embody the spirit of Pret.