At a Glance
- Tasks: Lead a team in preparing delicious food and ensuring high standards at Pret a Manger.
- Company: Join the vibrant team at Pret a Manger in Shoreditch.
- Benefits: Earn £15.35 per hour, enjoy free food, and flexible working hours.
- Other info: Opportunities for growth, diversity, and community involvement.
- Why this job: Make a real impact while spreading joy and kindness every day.
- Qualifications: Passion for customer service and experience in leading teams.
The predicted salary is between 30000 - 40000 £ per year.
This role is located in 192 Shoreditch High Street, London E1 6HU GBR.
What we’re looking for:
- As a Kitchen Leader at Pret a Manger, you’ll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day.
- You’ll act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment.
- With a sharp eye for detail, you’ll manage stock counts and complete administrative tasks accurately to support smooth operations.
- Working closely with Managers, you’ll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.
About you:
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
Experience needed:
- You lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
We offer:
- Hourly rate is £15.35 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro-rata if you're part-time).
- Pension scheme.
- Life Assurance at 3x annual salary & virtual GP.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours, means you have the time to do what’s important to you.
- Comfy free shoes to wear on shift.
We also offer:
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values:
- Happy Teams
- Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey:
- Every interview process at Pret begins with the same two stages: Initial phone screening and 60‑minute shop‑based interview with the General Manager and the team.
- Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
Kitchen Leader - Shoreditch High Street, 192 in London employer: Pret A Manger
At Pret a Manger, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values kindness, honesty, and generosity. Located in the heart of Shoreditch, our Kitchen Leaders enjoy competitive pay, flexible working hours, and a range of benefits including free food while on shift and opportunities for professional growth through fully funded qualifications. Join us to be part of a community that not only serves delicious food but also makes a positive impact through initiatives like The Pret Foundation.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Leader - Shoreditch High Street, 192 in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret a Manger's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Kitchen Leader, especially around team performance and customer service. Confidence is key!
✨Tip Number 3
Be ready to share your passion for food and customer service! Think of specific examples where you've gone above and beyond for customers or led a team successfully. This will help you stand out as someone who embodies Pret's core values.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Kitchen Leader - Shoreditch High Street, 192 in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your genuine warmth and passion for customer service.
Highlight Your Experience:Make sure to showcase any relevant experience you have in kitchen management or team leadership. We love seeing how you've driven performance and maintained high standards in previous roles.
Show Your Values:Align your application with our core values. Talk about how you embody kindness, honesty, and generosity in your work. We’re all about spreading joy, so share any examples of how you’ve done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our Pret family!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you’re familiar with Pret a Manger’s values and mission. Understand their commitment to quality food and exceptional customer service. This will help you align your answers with what they’re looking for.
✨Show Your Leadership Skills
As a Kitchen Leader, you’ll need to inspire your team. Prepare examples of how you’ve successfully led a team in the past, resolved conflicts, or improved kitchen operations. Be ready to discuss how you can bring that energy to Pret.
✨Emphasise Kindness and Warmth
Pret values kindness and generosity. Think of specific instances where you’ve gone above and beyond for customers or colleagues. Sharing these stories will demonstrate that you embody the spirit of Pret.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they maintain high standards in the kitchen. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
