At a Glance
- Tasks: Lead a team in preparing delicious food and ensuring high standards.
- Company: Join Pret, a vibrant company with over 750 shops worldwide.
- Benefits: Earn £15.35 per hour, enjoy free food, and flexible hours.
- Other info: Diverse workplace with opportunities for professional growth and community impact.
- Why this job: Make a real impact while growing your skills in a fun environment.
- Qualifications: Passion for customer service and team leadership experience.
The predicted salary is between 30000 - 40000 £ per year.
Full Time 35 hours per week
Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
This role is located at 29 Brymay Close, London E3 2SY GBR.
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we’re looking for
As a Kitchen Leader at Pret a Manger, you’ll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You’ll act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you’ll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you’ll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- Experience needed: you lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
We offer
- Hourly rate £15.35 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro‑rata if you’re part‑time)
- Pension scheme
- Life assurance at 3x annual salary & virtual GP
- Healthcare cash plan
- Free food and drink while you’re working
- Club Pret Membership (giving you 50% off food and 5 free Barista‑made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours, giving you time to do what’s important to you
- Comfortable free shoes to wear on shift
We also offer
- Individual ways to grow – fully funded professional qualifications, apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – everyone is welcome at Pret, we want you to feel confident and valued for who you are and truly belong.
- Pace and variety – our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose – we’re proud to make a difference through The Pret Foundation, tackling homelessness, reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: initial phone screening and 60‑minute shop‑based interview with the General Manager and the team. Everyone is welcome at Pret. We encourage applications from under‑represented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Kitchen Leader - Cullum Street in London employer: Pret A Manger
At Pret a Manger, we pride ourselves on being an exceptional employer, offering a vibrant work culture where passionate individuals can thrive. Located in the heart of London, our Kitchen Leader role not only provides competitive pay and generous benefits, including free food and flexible hours, but also fosters personal growth through fully funded qualifications and a commitment to diversity and inclusion. Join us in making a positive impact while enjoying a supportive environment that values your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Leader - Cullum Street in London
✨Tip Number 1
Get to know Pret's values and culture before your interview. This way, you can show how your own values align with theirs. It’s all about being genuine and showing that you’re a great fit for the team!
✨Tip Number 2
Practice your answers to common interview questions, but keep it natural. We want you to sound like yourself, not a robot! Think about examples from your past that highlight your leadership skills and passion for customer service.
✨Tip Number 3
When you get to the shop for your interview, take a moment to observe the team in action. This will help you understand the pace and energy of the environment, and you can mention what you noticed during your chat with the General Manager.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you message can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Kitchen Leader - Cullum Street in London
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for food and customer service.
Tailor Your Application:Make sure to highlight your relevant experience and skills that match the Kitchen Leader role. We love seeing how your background aligns with our values and what you can bring to the team!
Show Your Enthusiasm:Express your excitement about joining Pret! Whether it’s your love for delicious food or your commitment to exceptional service, we want to know why you’re eager to be part of our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you understand Pret's values and mission. Familiarise yourself with their menu and the importance of quality food preparation. This will show your passion for the brand and help you connect with the interviewers.
✨Show Your Leadership Skills
As a Kitchen Leader, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them and maintained high standards. Be ready to discuss how you handle challenges and resolve issues quickly.
✨Emphasise Customer Service
Pret prides itself on exceptional customer service. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your commitment to creating a positive experience for every customer.
✨Be Yourself
Pret values authenticity and kindness. Don’t be afraid to let your personality shine through during the interview. Show your genuine warmth and enthusiasm for the role, as this will resonate well with the interviewers and reflect the culture at Pret.
