At a Glance
- Tasks: Lead shop operations, drive sales, and create a positive team environment.
- Company: Join Pret, a vibrant company making delicious food and coffee across 20+ countries.
- Benefits: Competitive salary, bonuses, 33 days leave, and free medical cover.
- Other info: Opportunities for professional growth and a commitment to diversity and inclusion.
- Why this job: Be part of a fast-paced team making a real difference in the community.
- Qualifications: Leadership experience in hospitality and strong communication skills required.
The predicted salary is between 30000 - 35000 £ per year.
Pret the proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together we are doing the right thing and growing fast – it’s an exciting team to hop on board!
Responsibilities
- Lead and oversee all aspects of shop operations, from staffing and scheduling to inventory management, ensuring everything runs efficiently and smoothly.
- Drive sales and profitability through smart cost control, upselling strategies, and engaging promotional initiatives.
- Create a positive and inclusive work environment; coach, train and develop your team.
- Ensure full compliance with company policies and health and safety regulations, handling customer feedback with professionalism and empathy.
- Prepare and analyse financial reports such as P&L statements and budget forecasts to identify opportunities for improvement.
- Collaborate with departments such as marketing and supply chain to implement initiatives and achieve business goals.
Qualifications
- Leadership experience in the hospitality industry.
- Excellent communication, problem‑solving skills and a sharp eye for detail.
- Proven ability to drive profit and deliver great customer experiences while maintaining high energy and standards.
- Experience in retail or hospitality, with the ability to lead a team, drive profit, and deliver great customer experiences.
We Offer
- £40,338 – £42,088 salary
- 20% quarterly bonus
- 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you’re with us.
- Free private medical cover (option to add family or partner for an additional cost)
- 4% of pension contribution matched by Pret, rising to 5% after 5 years
- Life assurance at 3× annual salary
- Loyalty award for 5, 10, 15, 20 years’ service
- Flexible Benefits Platform with lifestyle discounts
- Season ticket loans
- Healthcare cash plan
- Financial wellbeing provisions
- Free mortgage services
- Sabbatical after 3 years
- Opportunities to support The Pret Foundation
- Comfy free shoes to wear on shift
Other Opportunities
- Individual ways to grow – fully funded professional qualifications, Level 3 apprenticeships and internal transfer opportunities.
- Diversity and belonging – everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety – our work is fast‑paced with lots of variety, you’ll build a diverse skill set and learn a lot.
- Community and purpose – we’re proud to make a difference through The Pret Foundation, tackling homelessness, reducing food waste and creating positive change.
Our Values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
Equal Opportunity
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
General Manager - Westminster Bridge Road - copy in London employer: Pret A Manger
At Pret, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. With competitive salaries, generous annual leave, and a commitment to employee development through fully funded qualifications, our team members thrive in a fast-paced environment where they can make a meaningful impact. Join us at our Westminster Bridge Road location, where you’ll not only lead a dedicated team but also contribute to our mission of making a positive difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Westminster Bridge Road - copy in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pret A Manger. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pret A Manger
Don't be shy about reaching out to Pret A Manger directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Westminster Bridge Road - copy in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pret A Manger and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pret A Manger
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
