At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch customer service and smooth store operations.
- Company: Join the beloved Pret a Manger family, known for quality and sustainability.
- Benefits: Competitive salary, free meals, private healthcare, and 33 days holiday.
- Other info: Outstanding training opportunities and a chance to earn professional qualifications.
- Why this job: Make a real impact while growing your career in a dynamic environment.
- Qualifications: Experience in hospitality leadership and strong communication skills.
The predicted salary is between 30000 - 42000 £ per year.
Join Our Team as a General Manager at Pret a Manger! Are you a dynamic leader with a passion for driving excellence in customer service and team performance? We are seeking an enthusiastic and experienced General Manager to lead our team and uphold the exceptional standards of Pret a Manger in Manchester Central.
Role Overview: As a General Manager, you will be responsible for overseeing all aspects of store operations, including staffing, sales, financial management, and customer satisfaction. You will lead by example, motivating and inspiring your team to deliver exceptional service while driving business growth and profitability.
Key Responsibilities:
- Lead and manage all aspects of store operations, including staffing, scheduling, and inventory management.
- Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives.
- Foster a positive and inclusive work environment by coaching, training, and developing team members.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Handle customer inquiries, feedback, and complaints with professionalism and empathy.
- Prepare and analyze financial reports, including P&L statements and budget forecasts, to track performance and identify areas for improvement.
- Collaborate with other departments, such as marketing and supply chain, to implement company initiatives and achieve business objectives.
Skills and experience:
- Previous experience in a leadership role within the hospitality industry.
- Strong interpersonal and communication skills, with the ability to motivate and inspire a diverse team.
- Excellent organizational and problem-solving abilities, with a focus on attention to detail.
Pret Behaviours:
- Passion
- Clear Communication
- Team Working
- Great Execution
- Open to Change
- Business Sense
- Realising Potential
- One Pret
- Thoughtful Leadership
We Offer:
- £36,403 - £41,010 per annum*
- 20% quarterly bonus
- Free meals while you are working
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- Private Healthcare
- 33 days of holidays
- Your Pret Benefits - employee discount program (Retails, Food, restaurants, Gym, etc)
- Free shoes
- Pension scheme
- Length of service reward.
- Legendary Pret parties
- And more...
You want career Growth? Outstanding training and development (our CEO, Pano, joined Pret as an Assistant Manager 20 years ago and there are so many more stories of amazing careers at Pret). Grow with us and earn professional qualifications: we offer Apprenticeships Level 4 and beyond. Use of our internal 'Opportunity Network' to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
About Us: Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we are dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day and anything we don’t sell goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It’s (partly) what we think makes Pret special.
If you are ready to take the next step in your career and lead a passionate team dedicated to providing exceptional service, we would love to hear from you! Apply now to join the Pret a Manger family and make a difference in the lives of our customers and team members alike.
*All pay rates quoted are based on London and other expensive cities. Pay rates vary across the UK. If you would like to know more about the role and all our benefits, please visit https://www.pret.co.uk/en-GB/pret-jobs.
General Manager - Manchester Central in London employer: Pret A Manger
At Pret a Manger, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Manchester Central. Our commitment to employee growth is evident through outstanding training opportunities and a clear pathway for career advancement, with many of our leaders having started from entry-level positions. Enjoy competitive benefits, including free meals, private healthcare, and a supportive environment that fosters teamwork and innovation, making Pret a Manger a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Manchester Central in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pret A Manger. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pret A Manger
Don't be shy about reaching out to Pret A Manger directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Manchester Central in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pret A Manger and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pret A Manger
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
