At a Glance
- Tasks: Bridge business needs and data engineering to enhance reporting and analytics.
- Company: Join Pret, a leader in fresh food and coffee with a vibrant culture.
- Benefits: Enjoy competitive salary, bonus potential, and a Gold Card for free drinks.
- Other info: Flexible work environment with opportunities for growth and community impact.
- Why this job: Be part of an exciting data modernisation programme that shapes the future.
- Qualifications: 3+ years as a Business Analyst with strong data and communication skills.
The predicted salary is between 37800 - 46200 £ per year.
- Business Analyst - Data
- We’re
Pret: proud makers of freshly made food, organic coffee, and big ideas.
Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing.
We’re growing fast on our mission to be the employer of choice in hospitality, everywhere we operate – so this an exciting time to hop on board.
We Believe in Growing Good Things
Growth is at the heart of everything we do.
From the freshly hand‑made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths.
Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine.
And the proof is in the pudding – over 80% of our Managers started on the shop floor!
So did 20% of our Support Centre teams, including our CEO, Pano.
About the Programme
This role sits within Pret's Global Data & Systems function and is a critical hire for our9month "Go Faster" data modernisation programme.
The programme willreplatform Pret's data and reporting estate onto Snowflake, dbt, Fivetranand a modern Azure-based integration stack, while retiring legacy MSSQL warehouses.
The pace is fast, the scope is broad (UK, US, Hong Kongand France markets), and the expectations of the leadership team are high.
We are hiring people who thrive on that.
What we’re looking for
We’re looking for passionate team players to bring joy to our customers every day.
As a Business Analyst you’ll Business Analysts on the "Go Faster" programme are the bridge between Pret's business teams (Finance, Operations, HR, Digital, Marketing) and the data engineering, reporting and integrations workstreams.
You will own the requirements, translate them into clear specifications the engineering team can act on, and run the user acceptance testing that gives the business confidence to switch to the new platform.
Reporting to the Project Manager with a strong working line to the Reporting Lead and Engineering Delivery Lead, you will work closely with senior business stakeholders to understand what they need, with the technical teams to make it real, and with the QA / Test Engineers to make sure it's right.
Key responsibilities
- Engage with senior business stakeholders across Finance, Operations, HR, Digital and Marketing to understand their data and reporting needs.
- Document requirements clearly – as user stories, acceptance criteria, process flows or data definitions, depending on what works for the consumer.
- Translate business requirements into clear specifications the data engineering, integrations and reporting teams can act on, including data definitions, source-to-target mappings, businessrulesand edge cases.
- Work with the Reporting Catalogue Lead to keep the metric catalogue accurate and complete as new datasets and metrics come online.
- Run user acceptance testing (UAT) with business stakeholders, including planning, scripts, defect tracking and sign‑off.
- Maintain process documentation for changes to business processes that come with new data / reporting capability.
- Partner with the QA / Test Engineers to ensure technical and business testing align.
- Communicate progress, blockers and decisions clearly to both technical and business audiences.
- Participate in Agile ceremonies for the workstream you’re aligned to.
- Be the first responder for business‑side questions about new data / reports.
Experience and Skills required
Essential
- 3+ years' commercial experience as a Business Analyst on data, analyticsor technology programmes.
- Strong, current experience writing requirements for a modern data / BI environment – source-to-target mappings, business rules, metric definitions, acceptance criteria.
- Able tounderstand (read/ write) SQLtovalidatethat the data behind a requirement looks right.
- Experience running UAT cycles in a structured way: test plans, scripts, defect tracking, sign‑off.
- Excellent written and verbal communication; able tooperatecredibly with senior business stakeholders and with engineers.
- Demonstrable ability to engage with ambiguity – translate "I need a number for the board" into a concrete, testable specification.
- Comfortable working in Agile sprint‑based delivery in a fast‑paced environment.
- Right to work in the UK without sponsorship
Desirable
- Experience with Power BI as a downstream consumer of data.
- Experience with Snowflake or another modern cloud data warehouse.
- Experience working alongsidedbt‑based pipelines.
- BCS BA Diploma or equivalent.
- Experience working across multiple geographic markets.
- Experience in retail, hospitality, QSR or comparable.
- Familiarity with the Atlassian stack (Jira, Confluence).
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for food and exceptional customer service.
- Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special.
- We offer
- Competitive Salary and bonus potential 10% Bonus
- Gold
Card: We love making people’s day through our food and drinks.
That goes for our teams too.
That’s why everyone gets a Gold Card.
When you’re in the office, your food and drinks are on us.
And when you’re not, you can use your Gold Card to get up to 5 Barista‑made drinks a day, and 50% off everything else (food, snacks, bottled drinks – the lot).
- A few more perks
- You’ll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you’re with us.
- Free private medical cover, with the option to add family or partner at an additional cost
- 4% of your pension contribution matched by Pret, rises to 5% after 5 years
- Life assurance at 3x annual salary
- Loyalty award for 5, 10, 15, 20 years’ service
- Flexible Benefits Platform packed with lifestyle discounts
- Season ticket loans
- Healthcare cash plan
- Financial wellbeing provisions
- Free mortgage services
- Sabbatical after 3 years
- Opportunities to support our charity, The Pret Foundation
- We also offer
- Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us.
Including fully funded professional qualifications, leadership development and mentoring.
- Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
- The interview journey
Every interview process at Pret begins with the same two stages.
First, you’ll have a relaxed 30‑minute conversation with our recruitment team so we can get to know you and your experience.
Next, you’ll be invited to a one‑hour, in‑person interview with the hiring manager at our Head Office in London Victoria.
Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader.
Before you apply
This role is based at Pret’s Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Deadline for this Role: 20/08/2026
Please note due to a high volume of applicants we may close the role early, apply early to avoid disappointment.
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Business Analyst - Data in London employer: Pret A Manger
Pret A Manger is an exceptional employer, offering a vibrant work culture in the heart of the City of Westminster. With competitive pay, flexible hours, and a strong emphasis on employee growth and development, we empower our Kitchen Leaders to inspire their teams while maintaining high standards of food quality and safety. Join us for a rewarding career where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Data in London
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Pret A Manger!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
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We think you need these skills to ace Business Analyst - Data in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Pret A Manger, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Pret A Manger
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Pret A Manger’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
