At a Glance
- Tasks: Support daily store operations and lead a motivated team to deliver exceptional customer service.
- Company: Join Pret, a vibrant company that values teamwork and inclusivity.
- Benefits: Enjoy a competitive salary, generous leave, and fantastic perks like free medical cover.
- Other info: Diverse and inclusive workplace with opportunities for community involvement and personal growth.
- Why this job: Make a real impact in a fun environment while helping others grow professionally.
- Qualifications: Experience in retail or hospitality with a passion for customer service and team leadership.
The predicted salary is between 26000 - 30000 £ per year.
Full Time (42hr per week) / Early Start 4am
Key Responsibilities
- Support the General Manager in overseeing daily store operations to ensure everything runs smoothly.
- Help lead and motivate the team to deliver outstanding customer service and consistently high-quality food, while fostering a positive and inclusive work environment built on teamwork and camaraderie.
- By leading from the front, ensure exceptional customer experiences and resolve any issues promptly.
- Assist in training and developing team members, helping them grow professionally within Pret.
- Working closely with both front‑of‑house and back‑of‑house teams, contribute to efficient service, uphold health and safety standards, and support stock control through stock ordering, stock takes, and waste reduction.
- Act as a champion within the shop, coaching and mentoring team members, protecting Pret’s standards and spirit, and keeping spirits high.
- Demonstrate passion for helping the shop thrive and the people in it grow.
Qualifications
- Be kind, honest and generous; bring genuine warmth and authenticity to work.
- Share our passion for exceptional customer service.
- Show joy daily through small acts of kindness, such as giving away a free coffee on the house.
- Have experience in retail or hospitality, and have led a team, driven profit, and delivered great customer experiences while maintaining high energy and standards.
Benefits
- Salary from £34,654
- 15% quarterly bonus
- 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days after longer tenure.
- Free private medical cover, with option to add family or partner at an additional cost.
- 4% pension contribution matched by Pret, rising to 5% after 5 years.
- Life assurance at 3× annual salary.
- Loyalty award for 5, 10, 15, 20 years’ service.
- Flexible Benefits Platform with lifestyle discounts.
- Season ticket loans.
- Healthcare cash plan.
- Financial wellbeing provisions.
- Free mortgage services.
- Sabbatical after 3 years.
- Opportunities to support Pret Foundation and community initiatives.
- Comfortable free shoes to wear on shift.
Diversity and Inclusion
We welcome applicants from diverse backgrounds, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let us know if you need any adjustments or support during the recruitment process.
Assistant Manager - London, Victoria Area employer: Pret A Manger
Pret is an exceptional employer that prioritises the well-being and growth of its team members in the vibrant London, Victoria area. With a strong focus on fostering a positive and inclusive work culture, employees benefit from generous annual leave, a competitive salary with quarterly bonuses, and comprehensive health coverage. The company also champions personal development through training opportunities and community initiatives, making it a rewarding place for those passionate about delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - London, Victoria Area
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pret A Manger. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pret A Manger
Don't be shy about reaching out to Pret A Manger directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager - London, Victoria Area
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pret A Manger and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pret A Manger
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
