At a Glance
- Tasks: Support daily operations and lead a team to deliver exceptional customer service.
- Company: Join Pret, a vibrant company known for delicious food and organic coffee.
- Benefits: Competitive salary, bonuses, generous leave, and free medical cover.
- Other info: Opportunities for professional growth and a supportive work environment.
- Why this job: Be part of a fast-growing team that values kindness and community.
- Qualifications: Experience in retail or hospitality with strong leadership skills.
The predicted salary is between 34654 - 34654 £ per year.
Pret is proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. We’re growing fast and doing the right thing as a team.
What We’re Looking For
As an Assistant Manager at Pret a Manger, you’ll support the General Manager in overseeing daily store operations to ensure everything runs smoothly. You’ll help lead and motivate the team to deliver outstanding customer service and consistently high-quality food, while fostering a positive and inclusive work environment built on teamwork and camaraderie. By leading from the front, you’ll ensure exceptional customer experiences and resolve any issues promptly. You’ll assist in training and developing team members, helping them grow professionally within Pret. Working closely with both front-of-house and back-of-house teams, you’ll contribute to efficient service, uphold health and safety standards, and support stock control through stock ordering, stock takes, and waste reduction.
Leaders, inspirers, and drivers of their teams, our Managers are in-shop champions, coaching and mentoring their teams. They keep standards and spirits high, ensuring our shop and customers stay happy. When the shop gets busy, they lead by example—whether it’s rolling up their sleeves on the coffee machine (with training) or working with figures and spreadsheets. A people person with a passion for helping their shop and people grow.
About You
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness are part of the Pret experience.
- Experience: You’ve got experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences—all while keeping energy and standards high.
We Offer
- Salary from £34,654
- 15% quarterly bonus
- 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you’re with us
- Free private medical cover, with the option to add family or partner at an additional cost
- 4% pension contribution matched by Pret, rising to 5% after 5 years
- Life assurance at 3x annual salary
- Loyalty award for 5, 10, 15, 20 years’ service
- Flexible Benefits Platform with lifestyle discounts
- Season ticket loans
- Healthcare cash plan
- Financial wellbeing provisions
- Free mortgage services
- Sabbatical after 3 years
- Opportunities to support our charity, The Pret Foundation
- Comfy free shoes to wear on shift
We Also Offer
- Individual paths for growth – fully funded professional qualifications (apprenticeships Level 3) and internal transfer opportunities
- Diversity and belonging – everyone is welcome, valued, and supported to belong
- Pace and variety – fast-paced work with lots of variety
- Community and purpose – we make a difference through The Pret Foundation
Our Values
- Happy Teams Happy Customers
- Amazing Standards Every Day
- Never Standing Still
- Doing The Right Thing
The Interview Journey
Two-stage interview process: virtual interview on Teams (60 minutes) and in-shop experience (60 minutes). We encourage applications from underrepresented groups. Please let our recruitment team know if you need adjustments during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Assistant Manager (Kitchen) - Putney High Street in London employer: Pret A Manger
Pret a Manger is an exceptional employer that prioritises the growth and well-being of its team members. With a strong focus on fostering a positive and inclusive work culture, employees enjoy generous benefits such as a competitive salary, extensive annual leave, and opportunities for professional development. Located in the vibrant Putney High Street, Pret offers a dynamic environment where you can thrive while making a meaningful impact on customer experiences and community initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Kitchen) - Putney High Street in London
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Pret shop if you can. This will give you a feel for the vibe and help you connect with the team during your chat.
✨Tip Number 2
Show off your people skills! As an Assistant Manager, you'll be leading a team, so share examples of how you've motivated others or resolved conflicts in the past. We want to see your passion for teamwork!
✨Tip Number 3
Prepare for the in-shop experience! This is your chance to shine. Be ready to demonstrate your customer service skills and how you handle busy situations. Think about how you'd keep spirits high when the shop gets hectic.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen!
We think you need these skills to ace Assistant Manager (Kitchen) - Putney High Street in London
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in retail or hospitality. Show us how your skills align with what we’re looking for in an Assistant Manager at Pret!
Show Your Leadership Skills:We’re keen on seeing examples of how you’ve led a team or contributed to a positive work environment. Share specific stories that demonstrate your ability to motivate and inspire others.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you.
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you’re familiar with Pret's values and mission. Understand their commitment to exceptional customer service and how they foster a positive work environment. This will help you align your answers with what they’re looking for.
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. Highlight your coaching and mentoring skills to show you can help others grow.
✨Be Ready for Real Scenarios
Expect situational questions during the interview. Think about how you would handle busy periods in the shop or resolve customer complaints. Practising these scenarios will help you articulate your thought process and decision-making skills effectively.
✨Bring Your Passion
Pret values genuine warmth and a passion for customer service. Be prepared to share why you love working in hospitality and how you spread joy in your interactions. Authenticity goes a long way, so let your personality shine through!
