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For Companies At a Glance
- Tasks: Support daily operations and lead a passionate team to deliver exceptional customer service.
- Company: Join Pret, a vibrant food and coffee brand with over 750 shops worldwide.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and 33 days of annual leave.
- Why this job: Be part of a fast-growing team where you can make a real impact and grow your career.
- Qualifications: Experience in retail or hospitality with strong leadership and customer service skills.
- Other info: A fun, inclusive environment where kindness and teamwork are at the heart of everything we do.
The predicted salary is between 28800 - 43200 £ per year.
Pret is a proud maker of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
As an Assistant Manager at Pret a Manger, you’ll support the General Manager in overseeing daily store operations to ensure everything runs smoothly. You’ll help lead and motivate the team to deliver outstanding customer service and consistently high-quality food, while fostering a positive and inclusive work environment built on teamwork and camaraderie. By leading from the front, you’ll ensure exceptional customer experiences and resolve any issues promptly. You’ll assist in training and developing team members, helping them grow professionally within Pret. Working closely with both front-of-house and back-of-house teams, you’ll contribute to efficient service, uphold health and safety standards, and support stock control through stock ordering, stock takes, and waste reduction.
Leaders, inspirers, and drivers of their teams, our Managers are our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret – keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it’s what makes them, them — whether it’s rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow.
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- Experience: You’ve got experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences—all while keeping energy and standards high.
We offer 15% quarterly bonus. You’ll get 33 days of annual leave (including flexible).
Assistant Manager - Heathrow in London employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Heathrow in London
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Pret shop. Observe how the team interacts and how they serve customers. This will help you understand what they're all about and give you some great talking points during your chat.
✨Tip Number 2
Show off your people skills! As an Assistant Manager, you'll be leading a team, so make sure to highlight your experience in motivating and developing others. Share specific examples of how you've inspired your team in the past – it’ll show you’re the right fit for Pret!
✨Tip Number 3
Be ready to roll up your sleeves! Pret values hands-on leaders, so don’t shy away from discussing your willingness to jump in and help out during busy times. Whether it's making coffee or managing stock, showing that you're a team player will score you major points.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Pret family. So, don’t wait – get your application in and let’s make some good things happen together!
We think you need these skills to ace Assistant Manager - Heathrow in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application: Make sure to customise your application to fit the Assistant Manager role at Pret. Highlight your relevant experience in retail or hospitality and how it aligns with our values of kindness and joy.
Showcase Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so share examples of how you've motivated others in the past. We love hearing about your experiences in driving success and creating a positive work environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Pret!
How to prepare for a job interview at Pret A Manger
✨Know Your Pret
Before the interview, dive into what makes Pret a Manger special. Familiarise yourself with their menu, values, and commitment to quality. This will not only show your enthusiasm but also help you connect your experiences to their mission.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've motivated and developed team members in the past. Think about specific situations where you resolved conflicts or improved team performance – these stories will resonate well.
✨Emphasise Customer Service
Pret prides itself on exceptional customer service. Be ready to discuss your approach to creating positive customer experiences. Share anecdotes that highlight your ability to handle difficult situations with grace and ensure customer satisfaction.
✨Be Yourself and Spread Joy
Pret values authenticity and kindness. During the interview, let your personality shine through. Share your passion for food and coffee, and don’t hesitate to mention small acts of kindness you've done in previous roles – it aligns perfectly with Pret's culture!
