At a Glance
- Tasks: Support daily operations and lead a vibrant team to deliver top-notch customer service.
- Company: Join the friendly team at Pret a Manger, where inclusivity thrives.
- Benefits: Enjoy a competitive salary, generous leave, and fantastic perks like free medical cover.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in customer experiences while growing your leadership skills.
- Qualifications: Experience in retail or hospitality with a passion for great service.
The predicted salary is between 26000 - 30000 £ per year.
As an Assistant Manager at Pret a Manger you will support the General Manager in overseeing daily store operations, lead and motivate the team to deliver outstanding customer service and high‑quality food, foster a positive and inclusive work environment, and ensure exceptional customer experiences.
Responsibilities
- Support the General Manager in overseeing daily store operations.
- Lead and motivate the team to deliver outstanding customer service and high‑quality food.
- Foster a positive and inclusive work environment built on teamwork and camaraderie.
- Ensure exceptional customer experiences and resolve any issues promptly.
- Assist in training and developing team members, helping them grow professionally.
- Work closely with front‑of‑house and back‑of‑house teams to contribute to efficient service.
- Uphold health and safety standards and support stock control (stock ordering, stock takes, waste reduction).
About You
- Be kind, honest and generous, bringing genuine warmth and authenticity to work every day.
- Share our passion for exceptional customer service.
- Have experience in retail or hospitality, leading a team, driving profit, and delivering great customer experiences while maintaining high energy and standards.
What we offer
- £34,654 – £35,654 salary
- 15% quarterly bonus
- 33 days of annual leave (incl. flexible Bank Holidays), increasing to 38 days with longer tenure.
- Free private medical cover, with optional add‑on for family or partner at an additional cost.
- 4% pension contribution match (rises to 5% after 5 years).
- Life assurance at 3× annual salary.
- Loyalty award for 5, 10, 15, 20 years’ service.
- Flex‑Benefits platform with lifestyle discounts.
- Season‑ticket loans.
- Healthcare cash plan.
- Financial wellbeing provisions.
- Free mortgage services.
- Sabbatical after 3 years.
- Opportunities to support the Pret Foundation charity.
- Free shoes to wear on shift.
Interview journey
- Virtual interview on Teams (60 minutes).
- Shop experience interview in person (60 minutes).
We encourage applications from under‑represented groups and provide adjustments or support during recruitment. Everyone is welcome at Pret. We encourage applications from under‑represented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.
Assistant Manager (Front of House) - Clapham Junction Kiosk in London employer: Pret A Manger
Pret a Manger is an exceptional employer that prioritises a positive and inclusive work culture, offering generous benefits such as a competitive salary, quarterly bonuses, and extensive annual leave. Located at Clapham Junction, employees enjoy opportunities for professional growth, a supportive team environment, and unique perks like free shoes for shifts and sabbaticals after three years, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Front of House) - Clapham Junction Kiosk in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pret A Manger. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pret A Manger
Don't be shy about reaching out to Pret A Manger directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager (Front of House) - Clapham Junction Kiosk in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pret A Manger and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pret A Manger
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
