Position Overview
Full Time 35 hours per week. Role location: New Station Street, Leeds LS1 4DY GBR.
Responsibilities
- Ensure consistent preparation of food to Pret’s high standards.
- Act as a role model, promote Pret’s core values and maintain a safe, clean, compliant kitchen.
- Manage stock counts and complete administrative tasks accurately.
- Work with Managers to oversee shift performance, resolve issues quickly.
- Deliver an excellent customer experience every day.
Qualifications & Personal Attributes
- Kind, honest and generous; genuine warmth and authentic self to work daily.
- Passion for exceptional customer service.
- Strong leadership, driving team performance, protecting profit and keeping customers happy.
- Experience in kitchen or food service leadership required.
Benefits
- Hourly rate of £15.35 (inclusive of mystery shopper bonus).
- An extra £5 per hour for shifts started between 3-5am after initial training.
- 28 days annual leave (pro‑rated for part‑time).
- Pension scheme.
- Life Assurance at 3× annual salary and virtual GP service.
- Healthcare cash plan.
- Free food and drinks while you’re working.
- Club Pret Membership – 50% off food and 5 free barista‑made drinks a day.
- Loyalty award after 5, 10, 15, 20 years of service.
- Regular rewards and recognition for high standards.
- Marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours.
- Free comfortable shoes for the shift.
Career Development
- Opportunities for learning and growth – fully funded professional qualifications, Level 3 apprenticeships and internal transfer options.
- Diversity and belonging – inclusive culture welcoming all.
- Fast paced work environment with variety, building a diverse skill set.
- Community and purpose through The Pret Foundation initiatives.
Our Values
- Happy Teams – Happy Customers.
- Amazing Standards Every Day.
- Never Standing Still.
- Doing The Right Thing.
Interview Journey
- Initial phone screening followed by a 60‑minute shop‑based interview with the General Manager and team.
- We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during recruitment.
EEO Statement
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Your experience matters to us.
