At a Glance
- Tasks: Lead and motivate the team while ensuring excellent customer service and food quality.
- Company: Join Pret A Manger, a values-driven company focused on fresh food and community impact.
- Benefits: Enjoy career progression, training, and the chance to make a difference in your community.
- Other info: Flexible shifts available, perfect for students looking to gain valuable experience.
- Why this job: Be part of a dynamic team that values kindness, generosity, and honesty every day.
- Qualifications: Experience in food service or retail, with strong leadership and customer service skills.
The predicted salary is between 22950 - 28050 £ per year.
Company Description
Founded in 1986 in London, Pret A Manger has grown from a single shop into an international food and coffee business with hundreds of locations serving millions of customers each year.
Pret focuses on freshly prepared, handcrafted food made in shop kitchens throughout the day, using high-quality ingredients and serving organic coffee.
The company is deeply committed to sustainability and social impact, donating unsold food to those in need and supporting people experiencing homelessness through The Pret Foundation.
Team members are encouraged to bring energy, enthusiasm, and kindness to their work and are supported with training, career progression, and opportunities to give back.
Joining Pret means becoming part of a values-driven organization where people, quality, and community are at the core of everyday decisions.
Role Description
The Assistant Manager role at Pret A Manger in Leeds is a full-time, on-site position responsible for supporting the overall operation of the shop.
Day-to-day, the Assistant Manager helps lead and motivate the team, ensuring excellent customer service, efficient food and beverage preparation, and adherence to Pret’s quality standards.
This role involves supervising shifts, managing stock levels, monitoring food safety and hygiene, and supporting scheduling to meet business needs.
The Assistant Manager also assists with training and coaching team members, handling customer feedback, and contributing to a positive, inclusive work environment.
In collaboration with the Shop Manager, the Assistant Manager helps drive sales, manage costs, and uphold Pret’s values of kindness, generosity, and honesty.
Qualifications
- Experience in food service or retail operations, including supervising shifts and supporting day-to-day shop management.
- Strong people leadership skills, with the ability to motivate teams, provide feedback, and foster a respectful, inclusive workplace.
- Customer-focused mindset, with proven ability to deliver friendly, efficient service and handle customer queries or concerns professionally.
- Solid understanding of food safety, hygiene standards, and basic health and safety practices in a hospitality or retail environment.
- Good organizational and time management skills, including experience with scheduling, stock control, and maintaining shop standards.
- Numeracy and basic business awareness to support sales targets, cost control, and performance metrics.
- Effective communication skills, both verbal and written, suitable for working with diverse teams and customers.
- Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, as required by shop operations.
- Previous experience in a supervisory or assistant management role is highly beneficial.
- Formal training or qualifications in hospitality, retail management, or related fields are an advantage but not required.
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Assistant Manager in Leeds employer: Pret A Manger
Pret A Manger is an exceptional employer, offering a vibrant work culture in the heart of the City of Westminster. With competitive pay, flexible hours, and a strong emphasis on employee growth and development, we empower our Kitchen Leaders to inspire their teams while maintaining high standards of food quality and safety. Join us for a rewarding career where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pret A Manger. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pret A Manger
Don't be shy about reaching out to Pret A Manger directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pret A Manger and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pret A Manger
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
