At a Glance
- Tasks: Lead a vibrant kitchen team and ensure top-notch food preparation.
- Company: Join Pret, a beloved brand known for its warm culture and community spirit.
- Benefits: Earn £15.35/hour, enjoy free food, and flexible hours to fit your life.
- Other info: Access to professional qualifications and a supportive, diverse workplace.
- Why this job: Make customers smile while developing your leadership skills in a fun environment.
- Qualifications: Experience in team leadership and a passion for customer service is essential.
Location: Pret Hackney, 1-3 Amhurst Road, London E8 1JB GBR.
Responsibilities
- Ensure consistent preparation of food that meets Pret’s high standards.
- Act as a role model and promote Pret’s core values in the kitchen.
- Maintain a safe, clean, and compliant kitchen environment.
- Manage stock counts and complete administrative tasks accurately.
- Work closely with managers to oversee shift performance and resolve issues quickly.
- Help ensure every customer enjoys a fresh and satisfying experience.
Qualifications
- Be kind, honest and generous – bring genuine warmth and authenticity to work each day.
- Passion for exceptional customer service.
- Spread joy through small acts of kindness, such as offering a free coffee.
- Experience needed in leading a team, driving performance, protecting profit, and keeping customers happy while maintaining high standards and energy.
Benefits
- Hourly rate of £15.35 (inclusive of the mystery shopper bonus).
- Additional £5 per hour for shifts starting between 3‑5 am after initial training.
- 28 days annual leave (pro‑rated for part‑time).
- Employer pension scheme, life assurance at 3× annual salary, and virtual GP.
- Healthcare cash plan.
- Free food and drink while working.
- Club Pret membership – 50 % off food and up to 5 free barista‑made drinks a day.
- Loyalty award after 5, 10, 15, 20 years of service.
- Regular rewards and recognition for excellent standards.
- Marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours to accommodate personal commitments.
- Comfortable free shoes to wear on shift.
Additional Opportunities
- Fully funded professional qualifications – apprenticeships, Level 3 and internal transfer opportunities.
- Support for learning whether you join for a short stint or a long career with Pret.
- Diversity and belonging initiative – everyone is welcome and valued for who they are.
- Work is fast‑paced with a variety of tasks that build diverse skills.
- Community and purpose through the Pret Foundation’s charitable work.
Equal Employment Opportunity
We welcome applications from diverse backgrounds, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process.
Kitchen Leader - Hackney Central employer: Pret A Manger
Pret is an exceptional employer that prioritises a supportive and inclusive work culture, offering flexible hours and a range of benefits including free food and drink while on shift, generous annual leave, and opportunities for professional development. Located in the vibrant Hackney Central, employees are encouraged to bring their authentic selves to work, fostering a sense of community and belonging while delivering outstanding customer service. With a commitment to employee growth and recognition, Pret ensures that every team member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Leader - Hackney Central
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pret A Manger. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pret A Manger
Don't be shy about reaching out to Pret A Manger directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Kitchen Leader - Hackney Central
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pret A Manger and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pret A Manger
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
