At a Glance
- Tasks: Lead a team in preparing delicious food and ensuring high standards.
- Company: Join Pret, a vibrant company with over 750 shops worldwide.
- Benefits: Earn £15.10 per hour, enjoy free food, and flexible hours.
- Other info: Diverse culture with opportunities for personal and professional growth.
- Why this job: Make a real impact while growing your skills in a fun environment.
- Qualifications: Passion for customer service and team leadership experience.
The predicted salary is between 31408 - 31408 £ per year.
Full time 35 hours per week
Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
This role is located in Canterbury, The Parade, Unit 7, The Parade, Canterbury CT1 2JL GBR.
What we’re looking for
As a Kitchen Leader at Pret a Manger, you’ll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You’ll act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you’ll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you’ll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- Experience needed: You lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
We offer
- Hourly rate is £15.10 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if you're part-time)
- Pension scheme
- Life Assurance at 3x annual salary & virtual GP
- Healthcare cash plan
- Free food and drink while you’re working
- Club Pret Membership (giving you 50% off food and 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours
- Comfy free shoes to wear on shift
We also offer
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and a 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Kitchen Leader - Canterbury employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Leader - Canterbury
✨Tip Number 1
Get to know Pret's values and culture before your interview. We want to see how you can fit in and contribute to our happy teams and amazing standards. Researching our mission will help you connect with the interviewers.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural! We love authenticity, so share your genuine experiences and how they align with our passion for exceptional customer service.
✨Tip Number 3
Show us your leadership skills during the shop-based interview. Be ready to discuss how you've inspired a team or resolved issues in a fast-paced environment. We’re looking for someone who can drive performance and keep customers happy!
✨Tip Number 4
Don’t forget to ask questions! This is your chance to find out more about the role and our team. It shows us that you’re genuinely interested in growing with Pret and making a difference in our community.
We think you need these skills to ace Kitchen Leader - Canterbury
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your authentic self and share what makes you passionate about working at Pret.
Highlight Your Experience: Make sure to showcase any relevant experience you have, especially in food preparation or team leadership. We love seeing how your past roles can contribute to our kitchen's success, so don’t hold back!
Show Your Passion for Customer Service: Pret is all about exceptional customer service, so make sure to mention any experiences where you've gone above and beyond for customers. We’re looking for that spark of joy you can bring to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you understand Pret's core values and what it means to be a Kitchen Leader. Familiarise yourself with their menu and the importance of high standards in food preparation. This will show your passion for the role and help you connect with the interviewers.
✨Show Your Leadership Skills
Be ready to share examples of how you've led a team in the past. Think about times when you inspired others or resolved conflicts. Pret values leaders who can drive performance and maintain a positive environment, so highlight your ability to motivate and support your team.
✨Emphasise Customer Service
Since Pret is all about exceptional customer service, prepare to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that demonstrate your commitment to creating a joyful experience for customers, as this aligns perfectly with Pret's mission.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, growth opportunities, or how Pret supports its employees. This shows your genuine interest in the company and helps you determine if it's the right fit for you.