At a Glance
- Tasks: Lead a team in preparing delicious food and ensuring high standards in a vibrant kitchen.
- Company: Join Pret, a fast-growing company with over 750 shops worldwide.
- Benefits: Earn £15.35 per hour, enjoy free food, and flexible working hours.
- Other info: Opportunities for professional growth and a commitment to diversity and community.
- Why this job: Make a real impact while growing your skills in a supportive environment.
- Qualifications: Passion for customer service and experience in leading teams.
The predicted salary is between 30000 - 40000 £ per year.
Full Time 35 hours per week. Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
This role is located in 5-7 Pall Mall East, London SW1Y 5BA GBR.
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we’re looking for
As a Kitchen Leader at Pret a Manger, you’ll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You’ll act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you’ll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you’ll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- Experience needed: You lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
We offer
- Hourly rate is £15.35 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro-rata if you're part-time).
- Pension scheme.
- Life Assurance at 3x annual salary & virtual GP.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership (giving you 50% off food and 5 free Barista-made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours, means you have the time to do what’s important to you.
- Comfy free shoes to wear on shift.
We also offer
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages: Initial phone screening and 60-minute shop-based interview with the General Manager and the team.
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Kitchen Leader - 5-7 Pall Mall employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Leader - 5-7 Pall Mall
✨Tip Number 1
Get to know Pret's values and culture before your interview. We want to see how you can fit in and contribute to our happy teams and amazing standards. So, do a bit of homework on us and come ready to share how you embody those values!
✨Tip Number 2
Practice your answers for common interview questions, but keep it natural! We love genuine conversations, so be yourself and let your passion for exceptional customer service shine through. Remember, we’re looking for warmth and authenticity.
✨Tip Number 3
During the shop-based interview, don’t hesitate to ask questions! Show us that you’re curious about the role and the team. It’s a great way to demonstrate your interest and helps us see how you think on your feet.
✨Tip Number 4
After your interview, follow up with a thank-you message. It’s a simple yet effective way to show appreciation and keep you fresh in our minds. Plus, it reflects the kindness we value at Pret!
We think you need these skills to ace Kitchen Leader - 5-7 Pall Mall
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your authentic self and share what makes you passionate about working at Pret.
Highlight Your Experience: Make sure to showcase any relevant experience you have, especially in food preparation or team leadership. We love seeing how your past roles can contribute to our kitchen environment and help us maintain those amazing standards.
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Mention specific qualities that match our values, like kindness and passion for customer service, to really stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our Pret family!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you’re familiar with Pret’s values and mission. Understand what it means to create a positive customer experience and how you can contribute to that as a Kitchen Leader. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Be ready to discuss your previous experiences leading a team. Think of specific examples where you inspired others or resolved conflicts. Highlight how you can maintain high standards in the kitchen while keeping the team motivated and happy.
✨Emphasise Teamwork and Kindness
Pret values kindness and teamwork, so be sure to share stories that demonstrate these qualities. Talk about how you’ve contributed to a positive team environment and how you plan to spread joy among your colleagues and customers.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company. For example, ask about opportunities for growth within Pret or how they support their teams in maintaining high standards.