At a Glance
- Tasks: Lead impactful initiatives to tackle homelessness and improve lives through strategic governance.
- Company: Join Pret, a vibrant company dedicated to fresh food and social change.
- Benefits: Enjoy a competitive salary, bonus potential, and a Gold Card for free drinks and discounts.
- Other info: Flexible working, diverse culture, and opportunities for personal growth await you.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in monitoring, evaluation, and data governance is essential.
The predicted salary is between 49500 - 60500 £ per year.
We’re Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing.
Doing the right thing has always been central to Pret’s values. At the heart of this commitment is The Pret Foundation, a registered charity, established over 30 years ago with a simple but powerful mission: to alleviate hunger and help tackle homelessness. To date we have donated millions of meals to those who need it most, supported over 1,000 people into employment, and granted £7.5m+ to grassroots organisations. In 2023 we also partnered with Homewards, an initiative set up by HRH Prince William to demonstrate that homelessness in the UK is not inevitable.
With a third of the UK’s population living pay cheque to pay cheque, many are just one step away from homelessness. As we launch our new strategy, which will focus on stable routes out of homelessness through employment, skills, and entrepreneurship, the Head of Impact and Governance is a pivotal leadership role. You will be responsible for ensuring the Foundation operates effectively, efficiently and with accountability, while developing a robust approach to impact measurement and performance.
The successful candidate will create our first impact and evaluation framework to better articulate the impact of our work, drive our ongoing strategy refinement through clear decision making and focus on continuous improvement. Alongside this you will lead on operational functions including data governance, compliance and financial management, enabling the team to build strong foundations. This role is ideal for someone who loves to work with others, enjoys combining strategic thinking with practical implementation and is excited by the opportunity to build systems and frameworks from the ground up.
Key responsibilities
- Impact & Evaluation (30%)
- Develop and implement the Foundation’s impact measurement and evaluation strategy, establishing clear outcomes, performance indicators and reporting processes to measure the effectiveness of programmes and demonstrate impact.
- Lead the collection, analysis and interpretation of data to assess programme effectiveness and organisation impact and to identify trends, opportunities and risks.
- Data & Reporting (40%)
- Working alongside Pret’s Tech team, act as organisational lead for Foundation’s data systems to oversee system development, improve data quality, streamline processes, and ensure reliable reporting that support effective programme delivery, and informed decision-making.
- Produce high-quality impact report for trustees and other stakeholders, embedding a culture of evidence, learning and continuous improvement.
- Ensure accurate and consistent data capture, management and reporting across programmes.
- Develop reporting frameworks and dashboards that provide timely performance insights.
- Act as operational lead for data protection, ensuring compliance with GDPR and relevant legislation.
- Operations & Governance (15%)
- Responsible for charity law and regulation compliance, supporting the Finance & Governance Manager to develop and maintain policies, procedures and controls that support day to day delivery and long-term scaling.
- Support organisational planning, risk management and governance processes.
- Lead planning and reporting for Board and other leadership meetings.
- Financial Management & Compliance (10%)
- Support Finance & Governance Manager with financial forecasting, budget planning and resource allocation.
- Support Finance & Governance Manager to monitor organisation and programme budgets.
- From 2027 onwards as new fundraising strategy is implemented, coordinate grant reporting and ensure compliance with funder requirements where appropriate.
- Oversee basic HR administration and people processes.
- Leadership and Relationship Management (5%)
- Contribute as a member of the senior leadership team of the Foundation, offering opinions and solutions outside of their immediate span of control. As a small team you will also get stuck in and support with tasks outside of your immediate remit where required.
- Hold regular 121s with Finance & Governance Manager, and conduct mid-year and end of year reviews to develop plans and ensure targets are met.
- Build and nurture trusted relationships with internal teams, trustees, beneficiaries, and external partners to unify efforts and drive the delivery of our charitable strategy.
Experience and Skills
- Significant experience in monitoring and evaluation: designing and launching new database systems and developing reporting frameworks that track impact and drive continuous improvement.
- Desirable experience of monitoring budgets and ensuring compliance.
- Knowledge of GDPR and data governance requirements.
- Experience managing multiple priorities in fast paced environment.
- Experience managing system implementation or transformation projects.
- Desirable experience within charity, supporting employment, skills or youth focused programmes.
- Desirable experience working cross functions in corporate environment, influencing variety of stakeholders.
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion and determination: we need a team that is dedicated to making a difference each day, and can go above and beyond to achieve amazing results.
- Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special.
We offer
- Competitive salary and annual 20% bonus potential.
- Gold Card: We love making people’s day through our food and drinks. That goes for our teams too. That’s why everyone gets a Gold Card. When you’re in the office, your food and drinks are on us. And when you’re not, you can use your Gold Card to get up to 5 Barista-made drinks a day, and 50% off everything else (food, snacks, bottled drinks – the lot).
- A few more perks: You’ll get 33 days of annual leave (including flexible Bank Holidays), free private medical cover, with the option to add family or partner at an additional cost, 4% of your pension contribution matched by Pret, life assurance at 3x annual salary, flexible Benefits Platform packed with lifestyle discounts, season ticket loans, healthcare cash plan, financial wellbeing provisions, free mortgage services.
We also offer
- Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications, leadership development and mentoring.
- Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages. First, you’ll have a relaxed 30-minute conversation with our recruitment team so we can get to know you and your experience. Next, you’ll be invited to a one-hour, in-person interview with the hiring manager at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader.
Before you apply: This role is based at Pret’s Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office. We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Deadline to apply for this role: 21st August at midnight.
Head of Impact and Governance (The Pret Foundation) employer: Pret A Manger
Pret A Manger is an exceptional employer, offering a vibrant work culture in the heart of the City of Westminster. With competitive pay, flexible hours, and a strong emphasis on employee growth and development, we empower our Kitchen Leaders to inspire their teams while maintaining high standards of food quality and safety. Join us for a rewarding career where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Impact and Governance (The Pret Foundation)
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Pret A Manger.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Pret A Manger.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Pret A Manger.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Pret A Manger. Apply directly through us to stand out!
We think you need these skills to ace Head of Impact and Governance (The Pret Foundation)
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Pret A Manger. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Head of Impact and Governance (The Pret Foundation), ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Pret A Manger
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Pret A Manger. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
