At a Glance
- Tasks: Bring joy to customers while preparing delicious food and drinks.
- Company: Join a vibrant team at Pret in Heathrow Airport.
- Benefits: Earn £14.50 per hour, plus bonuses and free food on shift.
- Other info: Enjoy flexible hours, professional growth, and a supportive community.
- Why this job: Be the smiling face of our shop and make a real impact.
- Qualifications: No experience needed – just bring your passion for service!
The predicted salary is between 30000 - 30000 £ per year.
We're looking for passionate team players to bring joy to our customers every day. As a Team Member, you'll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!
Location
This role is located in Unit 8 Gate Level, Terminal 5, Heathrow Airport, Hounslow TW6 2GA GBR.
Key Responsibilities
- Smile on the shop floor and provide outstanding customer service.
- Prepare fresh food and drinks, including the perfect latte.
- Lead and support the team to achieve success.
Qualifications & Experience
No experience needed – come and learn to deliver outstanding customer service with best‑in‑class training.
Benefits
- Hourly rate £14.50 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3–5 am.
- 28 days annual leave (pro‑rata if you're part‑time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you're working.
- Club Pret Membership – 50 % off food and 5 free barista‑made drinks a day.
- Loyalty award after 5, 10, 15, 20 years' service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours, giving you time for the things that matter.
- Comfy free shoes to wear on shift.
Growth & Development
Fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities.
Diversity & Community
Diversity and belonging – everyone is welcome at Pret, and we aim to make you feel confident and valued. Community and purpose – we support The Pret Foundation, tackling homelessness, reducing food waste and creating positive change.
Team Member - Heathrow in Hatton employer: Pret A Manger
At Pret, we pride ourselves on being an excellent employer, especially for our Team Members at Heathrow. With a vibrant work culture that values diversity and community, we offer competitive pay, flexible working hours, and comprehensive benefits including free food and drink during shifts, as well as opportunities for professional growth through fully funded qualifications. Join us in creating joyful experiences for our customers while enjoying a supportive environment that recognises and rewards your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Heathrow in Hatton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret's values and community initiatives. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the smiling face on the shop floor, think about how you can create a positive experience for customers. Role-play scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready to showcase your passion! During the interview, share why you love food and customer service. Your enthusiasm can set you apart from other candidates and show that you're a perfect fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Heathrow. Don’t miss out on this opportunity!
We think you need these skills to ace Team Member - Heathrow in Hatton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm shine through! We want to see how much you love working with people and food. Share any experiences that highlight your passion for customer service or teamwork.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for genuine team players who can bring joy to our customers. A little bit of your unique flair can make a big difference!
Tailor Your Application:Make sure to customise your application to fit the role. Highlight any relevant skills or experiences that align with being a Team Member at Heathrow. This shows us you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Pret A Manger
✨Show Your Passion
Make sure to express your enthusiasm for the role and the company during the interview. Talk about why you love food and customer service, and how you can bring joy to customers every day. This will help you stand out as a passionate team player.
✨Prepare for Practical Questions
Since you'll be preparing fresh food and drinks, be ready for questions about your experience with food preparation or customer service scenarios. Even if you have no prior experience, think of examples from your life where you've provided great service or worked in a team.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of how you've supported others in previous roles or group activities. This is key, as the role involves leading and supporting the team to achieve success.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show you're genuinely interested in the role and the company culture. Inquire about training opportunities or how the team celebrates success. This shows you're keen to grow and be part of their community.
