At a Glance
- Tasks: Serve delicious food and drinks while delivering outstanding customer service.
- Company: Join Pret, a vibrant team in a fast-paced environment.
- Benefits: Earn £14/hour, enjoy free food, flexible hours, and great perks.
- Other info: Opportunities for growth, diversity, and making a difference.
- Why this job: Be part of a community that values kindness and joy every day.
- Qualifications: No experience needed; just bring your authentic self and passion.
Part time (16 hours per week) role located in 268 Byres Road, Glasgow G12 8SH GBR. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!
Responsibilities
- Deliver outstanding customer service.
- Prepare and serve food and drinks to customers.
- Maintain a clean and safe shop environment.
- Collaborate with team members to meet shop goals.
Qualifications
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: learn to deliver outstanding customer service with best‑in‑class training.
Benefits
- Hourly rate of £14.00 (inclusive of mystery shopper bonus).
- Earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro‑rata if you’re part‑time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while you’re working.
- Club Pret Membership – 50% off food and 5 free Barista‑made drinks a day.
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours – means you have the time to do what’s important to you.
- Comfy free shoes to wear on shift.
Additional Offerings
- Individual ways to grow – we offer opportunities for learning, including fully funded professional qualifications, apprenticeships Level 3 and internal transfer opportunities.
- Diversity and belonging – everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety – our work is fast paced with lots of variety; you’ll build a diverse skill set.
- Community and purpose – we’re proud to make a difference through The Pret Foundation.
Our Values
- Happy Teams
- Happy Customers
- Amazing Standards
- Every day
- Never Standing Still
- Doing The Right Thing
Interview Journey
Every interview process at Pret begins with the same two stages: an initial phone screening and a 60‑minute shop‑based interview with the General Manager and the team. Everyone is welcome at Pret. We encourage applications from under‑represented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
Team Member - Glasgow, Byres Road employer: Pret A Manger
At Pret, we pride ourselves on being an exceptional employer, offering a vibrant work culture where kindness and passion for customer service are at the heart of everything we do. Located in the bustling Byres Road area of Glasgow, our team members enjoy flexible working hours, competitive pay, and a range of benefits including free food and drink during shifts, generous annual leave, and opportunities for personal growth through training and professional qualifications. Join us to be part of a community that values diversity, rewards hard work, and makes a positive impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Glasgow, Byres Road
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Pret A Manger and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Team Member - Glasgow, Byres Road
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Pret A Manger that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Pret A Manger.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Pret A Manger get a sense of who you are beyond your experience!
How to prepare for a job interview at Pret A Manger
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Pret A Manger and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
