At a Glance
- Tasks: Lead shop operations, drive sales, and create a positive team environment.
- Company: Join Pret, a vibrant company making delicious food and coffee across 750+ shops worldwide.
- Benefits: Competitive salary, quarterly bonuses, 33 days annual leave, and free medical cover.
- Other info: Opportunities for professional growth and a commitment to diversity and inclusion.
- Why this job: Be part of a fast-paced team making a real difference in the community.
- Qualifications: Leadership experience in hospitality and strong communication skills required.
The predicted salary is between 30000 - 32000 £ per year.
General Manager Pret the proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together we are doing the right thing and growing fast – it’s an exciting team to hop on board!
Responsibilities
- Lead and oversee all aspects of shop operations, from staffing and scheduling to inventory management, ensuring everything runs efficiently and smoothly.
- Drive sales and profitability through smart cost control, upselling strategies, and engaging promotional initiatives.
- Create a positive and inclusive work environment; coach, train and develop your team.
- Ensure full compliance with company policies and health and safety regulations, handling customer feedback with professionalism and empathy.
- Prepare and analyse financial reports such as P&L statements and budget forecasts to identify opportunities for improvement.
- Collaborate with departments such as marketing and supply chain to implement initiatives and achieve business goals.
Qualifications
- Leadership experience in the hospitality industry.
- Excellent communication, problem‑solving skills and a sharp eye for detail.
- Proven ability to drive profit and deliver great customer experiences while maintaining high energy and standards.
- Experience in retail or hospitality, with the ability to lead a team, drive profit, and deliver great customer experiences.
We Offer
- £40,338 – £42,088 salary
- 20% quarterly bonus
- 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you’re with us.
- Free private medical cover (option to add family or partner for an additional cost)
- 4% of pension contribution matched by Pret, rising to 5% after 5 years
- Life assurance at 3× annual salary
- Loyalty award for 5, 10, 15, 20 years’ service
- Flexible Benefits Platform with lifestyle discounts
- Season ticket loans
- Healthcare cash plan
- Financial wellbeing provisions
- Free mortgage services
- Sabbatical after 3 years
- Opportunities to support The Pret Foundation
- Comfy free shoes to wear on shift
Other Opportunities
- Individual ways to grow – fully funded professional qualifications, Level 3 apprenticeships and internal transfer opportunities.
- Diversity and belonging – everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety – our work is fast‑paced with lots of variety, you’ll build a diverse skill set and learn a lot.
- Community and purpose – we’re proud to make a difference through The Pret Foundation, tackling homelessness, reducing food waste and creating positive change.
Our Values
- Happy Teams
- Happy Customers
- Amazing Standards
- Every day
- Never Standing Still
- Doing The Right Thing
Equal Opportunity
Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
General Manager - Westminster Bridge Road - copy employer: Pret A Manger
At Pret, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. As a General Manager at our Westminster Bridge Road location, you'll enjoy competitive benefits including a generous salary, extensive annual leave, and opportunities for professional development, all while making a meaningful impact through our community initiatives. Join us in creating delicious food and memorable customer experiences in a fast-paced environment where your contributions truly matter.
