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- Tasks: Lead and inspire teams to deliver exceptional service at Edinburgh Airport.
- Company: Join Pret a Manger, a beloved fast-casual restaurant chain.
- Benefits: Enjoy free meals, discounts, and 28 days paid holiday.
- Why this job: Kickstart your career with outstanding training and growth opportunities.
- Qualifications: Passion for customer service and team leadership skills.
- Other info: Flexible shifts and airport perks like free parking and discounted shopping.
Calling all passionate Leaders to discover a world of opportunities at Pret A Manger, Airside Unit C155, Edinburgh Airport, Edinburgh EDINBURGH GBR!
Are you passionate about providing exceptional customer experiences? Do you thrive in a fast‑paced environment where teamwork and coaching are paramount? If so, we want you on our team! We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.
Overview
As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You\’ll be the eyes and ears for front‑of‑house operations, ensuring everything runs seamlessly. But that\’s not all – at Pret, we invest in your growth! You\’ll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!
Explore our current job openings:
- We have Full‑time (35 Hours) Front of House Leader positions available – Shifts are spread over 5 days from Monday to Sunday and can start as early as 3am and finish as late as midnight.
About the pay:
- £14.01 to £15.26 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour)*
What’s more?
- Free meals while you’re working
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- Earn an extra £5 when you start to work between 3am and 5am **
- 28 days paid holiday (pro‑rata if you\’re part‑time)
- Your Pret Benefits – employee discount program (Retail, Food, restaurants, Gym, etc)
- Free shoes
- Rewards for being outstanding.
- Pension scheme
- Length of service reward.
- And more…
As an Airport employee you will also enjoy the following unique benefits:
- Free parking
- Free Car Park while you are on holiday, subject to availability
- Discounted Shopping at the Airport
- Cycle to Work Scheme
You want career Growth?
- Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member)
- Grow with us and earn professional qualifications: we offer Apprenticeships Level 3
- Use of our internal ‘Opportunity Network’ to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
About us:
Pret a Manger is a beloved international fast‑casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we\’re dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day and anything we don’t sell goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It\’s (partly) what we think makes Pret special. If you thrive in a fast‑paced environment, love working and having fun in a team, love an early morning and have a passion for serving delicious food and drinks, we want to hear from you!
As this role is based in an airport, all successful applicants will need to apply for an airport security pass (Pret A Manger will pay for this). As part of the process, you must be able to provide 5 years of references – these can be:
- Employment Reference
- Self‑Employed Reference
- Unemployment Reference (Job Centre or Benefits Offices)
- School / Education Reference
- Agency Reference
*After initial training **Terms and conditions apply You want to know more about the role, benefits and Values please visit https://www.pret.co.uk/en-GB/pret-jobs
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Front of House Leader - EDINBURGH AIRPORT FLAGSHIP employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader - EDINBURGH AIRPORT FLAGSHIP
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the Front of House Leader role.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've successfully trained or coached others. Be ready to share these stories during your interview to demonstrate your ability to support and uplift your team.
✨Tip Number 3
Dress the part! Since you'll be in a front-of-house position, make sure to present yourself well. A smart appearance shows that you take pride in your work and understand the importance of customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates about Pret, so you can stay ahead in your job search.
We think you need these skills to ace Front of House Leader - EDINBURGH AIRPORT FLAGSHIP
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams or coaching others. We want to see how you can support and inspire your future colleagues at Pret!
Be Specific About Your Experience: Use concrete examples from your past roles to demonstrate how you've upheld high standards and delivered outstanding service. This will help us understand how you can contribute to our front-of-house operations.
Tailor Your Application: Make sure to customise your application for the Front of House Leader role. Mention why you're excited about working at Pret and how our values align with your own. We love seeing genuine enthusiasm!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pret A Manger
✨Know the Company Inside Out
Before your interview, make sure you understand Pret a Manger's values and mission. Familiarise yourself with their commitment to fresh ingredients and outstanding customer service. This will help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Front of House Leader, you'll need to demonstrate your ability to support and coach team members. Prepare examples from your past experiences where you've successfully led a team or improved service standards. Be ready to discuss how you can contribute to the smooth running of shifts.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations in a fast-paced environment. Think about times when you've resolved conflicts, managed busy periods, or ensured high standards were met. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training opportunities available or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
