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- Tasks: Lead a dynamic team to deliver exceptional customer experiences at Edinburgh Airport.
- Company: Join the beloved Pret A Manger family, known for quality and sustainability.
- Benefits: Earn £14.01 to £15.26 per hour, enjoy free meals, and 28 days paid holiday.
- Why this job: Shape culinary experiences while growing your career in a fast-paced, fun environment.
- Qualifications: Passion for customer service and teamwork; leadership skills are a plus.
- Other info: Outstanding training opportunities with over 85% of managers promoted from within.
Job Description
Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team! We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.
Overview
As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You'll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. But that's not all – at Pret, we invest in your growth! You'll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!
Explore our current job openings:
- We have Full-time (35 Hours) Front of House Leader positions available – Shifts are spread over 5 days from Monday to Sunday and can start as early from 4am and finish as late as 11pm.
About the pay:
- £14.01 to £15.26 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour)*
What's more?
- Free meals while you're working
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- Earn an extra £5 when you start to work between 3am and 5am **
- 28 days paid holiday (pro-rata if you're part-time)
- Your Pret Benefits – employee discount program (Retails, Food, restaurants, Gym, etc)
- Free shoes
- Rewards for being outstanding.
- Pension scheme
- Length of service reward.
- And more…
As a Airport employee you will also enjoy the following unique benefits:
- Free parking
- Free Car Park while you are on holiday, subject to availability
- Discounted Shopping at the Airport
- Cycle to Work Scheme
You want career Growth?
- Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member)
- Grow with us and earn professional qualifications: we offer Apprenticeships Level 3
- Use of our internal 'Opportunity Network' to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
About us:
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we're dedicated to delighting our customers every day. our food is handmade in our shop kitchens throughout the day and anything we don't sell, goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It's (partly) what we think makes Pret special.
If you thrive in a fast-paced environment, love working and having fun in a team, love an early morning and have a passion for serving delicious food and drinks, we want to hear from you!
As this role is based in an airport, all successful applicants will need to apply for an airport security pass (Pret A Manger will pay for this). As part of the process, you must be able to provide 5 years of references – these can be:
– Employment Reference
– Self-Employed Reference
– Unemployment Reference ( Job Centre or Benefits Offices)
– School/ Education Reference
– Agency Reference
*After initial training
**Terms and conditions apply
You want to know more about the role, benefits and Values please visit https://www.pret.co.uk/en-GB/pret-jobs
Front of House Leader - EDINBURGH AIRPORT FLAGSHIP employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader - EDINBURGH AIRPORT FLAGSHIP
✨Tip Number 1
Get to know the company! Before your interview, dive into Pret A Manger's values and mission. This way, you can show how your passion for customer service aligns with their commitment to quality and sustainability.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your leadership skills and ability to thrive in a fast-paced environment.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Wear something smart-casual that reflects your personality while still looking professional.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Leader - EDINBURGH AIRPORT FLAGSHIP
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see how much you care about providing exceptional experiences and how you thrive in a fast-paced environment.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the Front of House Leader role. We love seeing how your background aligns with our values and the responsibilities of the position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you understand Pret A Manger's values and what they stand for. Familiarise yourself with their commitment to fresh ingredients and customer service. This will help you connect your own experiences to their mission during the interview.
✨Showcase Your Leadership Skills
As a Front of House Leader, you'll need to demonstrate your ability to lead and coach a team. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Be ready to discuss how you can motivate others in a fast-paced environment.
✨Emphasise Teamwork
Teamwork is key at Pret. Think of specific instances where you've worked collaboratively with others to achieve a goal. Highlight how you can contribute to a positive team dynamic and ensure smooth operations during busy shifts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.