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- Tasks: Lead a team to deliver exceptional customer experiences and maintain high standards.
- Company: Join Pret, a beloved fast-casual restaurant chain focused on quality and sustainability.
- Benefits: Earn £13.56 to £14.81 per hour, enjoy free meals, and receive 50% off food.
- Why this job: Shape culinary experiences while growing your career in a fun, fast-paced environment.
- Qualifications: Previous supervisory experience and a passion for food and customer service.
- Other info: Outstanding training opportunities with over 85% of managers promoted from within.
Join Our Team as a Front Of House Leader at Pret, London City Airport, Royal Docks, London E16 2PB GBR! Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team! We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.
As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You will be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. But that’s not all - at Pret, we invest in your growth! You will gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!
We have the following positions available right now: Full-time - Shifts are spread over 5 days from Monday to Sunday. You must be available from 5am.
Key Responsibilities:- Lead the team by example, showing genuine care for our customers' happiness.
- Driving high standards every time, whether that’s through the quality of a coffee or the appearance of a sandwich.
- Create personalized experiences that connect with each customer on a personal level.
- Be the friendly face of Pret, inspiring your team to do the same.
- Delight customers by providing helpful answers to their questions and staying updated on our delicious offerings and exciting promotions.
- Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.
If you have previous supervisory experience and a passion for food and customer service, apply now!
We offer:- £13.56 to £14.81 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour)
- Flexible Shifts
- Free meals while you’re working
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- Earn an extra £5 when you start to work between 3am and 5am
- 28 days paid holiday (pro-rata if you’re part-time)
- Virtual GP
- Your Pret Benefits - employee discount program (Retails, Food, restaurants, Gym, etc)
- Free shoes
- Rewards for being outstanding.
- Pension scheme
- Length of service reward.
- And more...
You want career Growth?
- Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member).
- Grow with us and earn professional qualifications: we offer Apprenticeships Level 3.
- Use of our internal 'Opportunity Network' to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we’re dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day and anything we don’t sell goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It’s (partly) what we think makes Pret special.
If you thrive in a fast-paced environment, love working and having fun in a team, love an early morning and have a passion for serving delicious food and drinks, we want to hear from you!
If you want to know more about the role, benefits and Values please visit https://www.pret.co.uk/en-GB/pret-jobs
Front of House Leader - City Airport employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader - City Airport
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional experiences, think of examples from your past where you've gone above and beyond for customers. Share these stories during your chat!
✨Tip Number 3
Be ready to showcase your leadership style! Pret is looking for someone who can inspire and coach their team. Think about how you can demonstrate your ability to lead by example and create a positive atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working at Pret right there.
We think you need these skills to ace Front of House Leader - City Airport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see how much you care about creating exceptional experiences for our customers.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the Front of House Leader role. We love seeing how your background aligns with our values and expectations!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick sense of who you are!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Pret A Manger
✨Know Your Stuff
Before the interview, make sure you’re familiar with Pret's values and what they stand for. Brush up on their menu and any recent promotions. This shows your genuine interest in the company and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully coached or motivated others, especially in a fast-paced environment.
✨Customer-Centric Mindset
Be ready to discuss how you would create personalised experiences for customers. Think of specific scenarios where you’ve gone above and beyond to ensure customer satisfaction, as this aligns perfectly with Pret's mission.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.
