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For Companies At a Glance
- Tasks: Lead and inspire the team to deliver exceptional customer experiences at Pret.
- Company: Join Pret, a beloved fast-casual restaurant chain known for fresh ingredients and outstanding service.
- Benefits: Enjoy flexible shifts, free meals, discounts, and opportunities for career growth.
- Why this job: Be part of a fun, fast-paced environment where your leadership makes a real impact.
- Qualifications: Previous supervisory experience and a passion for food and customer service are essential.
- Other info: Opportunities for professional qualifications and internal promotions await you!
The predicted salary is between 27600 - 30200 £ per year.
Job Description
Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team! We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.
Overview
As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You'll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. But that's not all – at Pret, we invest in your growth! You'll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!
We have the following positions available right now:
- Full-time – Shifts are spread over 5 days from Monday to Sunday. You must be available from 5am
Key Responsibilities:
- Lead the team by example, showing genuine care for our customers' happiness.
- Driving high standards every time, whether that's through the quality of a coffee or the appearance of a sandwich.
- Create personalized experiences that connect with each customer on a personal level.
- Be the friendly face of Pret, inspiring your team to do the same.
- Delight customers by providing helpful answers to their questions and staying updated on our delicious offerings and exciting promotions.
- Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.
If you have previous supervisory experience and a passion for food and customer service, apply now!
We offer:
- £13.31 to £14.56 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour)*
- Free meals while you're working
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- Earn an extra £5 when you start to work between 3am and 5am **
- 28 days paid holiday (pro-rata if you're part-time)
- Virtual GP
- Your Pret Benefits – employee discount program (Retails, Food, restaurants, Gym, etc)
- Free shoes
- Rewards for being outstanding.
- Pension scheme
- Length of service reward.
- And more…
You want career Growth?
- Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member).
- Grow with us and earn professional qualifications: we offer Apprenticeships Level 3
- Use of our internal 'Opportunity Network' to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
About Us:
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we're dedicated to delighting our customers every day. our food is handmade in our shop kitchens throughout the day and anything we don't sell, goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It's (partly) what we think makes Pret special.
If you thrive in a fast-paced environment, love working and having fun in a team, love an early morning and have a passion for serving delicious food and drinks, we want to hear from you!
If You want to know more about the role, benefits and Values please visit https://www.pret.co.uk/en-GB/pret-jobs
*After initial training
**Terms and conditions apply
Front of House Leader - Cheshire Oaks-Full Time employer: Pret A Manger
Contact Detail:
Pret A Manger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader - Cheshire Oaks-Full Time
✨Tip Number 1
Familiarise yourself with Pret's values and mission. Understanding their commitment to quality, sustainability, and customer experience will help you align your answers during the interview and demonstrate that you're a great fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in the past. Think about specific situations where you motivated your colleagues or improved customer service, as this will resonate well with the hiring managers.
✨Tip Number 3
Be ready to discuss your passion for food and customer service. Pret values employees who genuinely care about providing exceptional experiences, so share your enthusiasm and any relevant experiences that highlight this passion.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in growth opportunities within Pret. Inquire about their training programmes and career progression paths, showing that you're eager to develop your skills and advance within the company.
We think you need these skills to ace Front of House Leader - Cheshire Oaks-Full Time
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Front of House Leader at Pret. Familiarise yourself with their customer service ethos and how they operate in a fast-paced environment.
Tailor Your CV: Highlight your previous supervisory experience and any relevant skills that align with the job description. Emphasise your passion for food and customer service, as well as any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've led teams or improved customer experiences in the past.
Showcase Your Teamwork Skills: In your application, provide examples of how you've successfully worked in a team setting. Pret values teamwork, so demonstrating your ability to collaborate and inspire others will strengthen your application.
How to prepare for a job interview at Pret A Manger
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Front of House Leader, you'll need to inspire your team. Prepare to discuss your previous supervisory experience and how you've successfully led a team in a fast-paced environment.
✨Know the Company Values
Familiarise yourself with Pret's commitment to quality, sustainability, and customer delight. Be ready to discuss how these values resonate with you and how you can contribute to them.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to resolve conflicts or improve team performance, and be ready to share those stories.